Business Administration Apprentice

ABBEYSTONE MANAGEMENT LTD

HEYBRIDGE (CM9 4GD)

Closes in 31 days (Thursday 19 February 2026 at 11:59pm)

Posted on 19 January 2026

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Summary

The Apprentice Business Administrator will provide comprehensive administrative and clerical support across the organization’s core functions. The apprentice will facilitate daily operations by managing documentation, handling multi-channel communications, and assisting with departmental workflows.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Your salaray will be reviewed.

Training course
Business administrator (level 3)
Hours
Monday to Friday with one of the days assigned to Apprenticeship work.

35 hours a week

Start date

Friday 20 February 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Acting as the first point of contact for all incoming telephone inquiries, screening calls, and taking accurate messages
  • Managing the general office email inbox and distributing correspondence to the relevant departments
  • Maintaining and updating the company’s physical and digital filing systems. Scanning, indexing, and archiving sensitive documents for the Legal and Accounts departments
  • Drafting and formatting formal business letters and internal memorandums
  • Assisting the Director with the preparation of meeting agendas and briefing notes
  • Accounts: Performing basic data entry into spreadsheets or accounting software, organizing invoices, and filing receipts for the month-end process
  • Maintenance: Logging repair requests, updating maintenance schedules, and filing health and safety compliance certificates or contractor insurance documents

Where you'll work

UNIT 27
BENTALLS SHOPPING CENTRE
COLCHESTER ROAD
HEYBRIDGE
CM9 4GD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CHELMSFORD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3.

An apprenticeship involves regular training with Chelmsford College, with a minimum of 6 hours 'off-the-job' training per week. These hours will be completed at the place of work.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Patience

About this employer

We are a property management company that looks after residential blocks of flats in england.

https://abbeystone.net/ (opens in new tab)

After this apprenticeship

With successful completion of the apprenticeship, there will be possibilities of full time employment.

Ask a question

The contact for this apprenticeship is:

CHELMSFORD COLLEGE

The reference code for this apprenticeship is VAC2000009377.

Apply now

Closes in 31 days (Thursday 19 February 2026 at 11:59pm)