2026 Quality Management Apprenticeship - Infrastructure - London (Heathrow)

Mace Construct

Hounslow (TW6 2SF)

Closes in 21 days (Friday 13 February 2026)

Posted on 19 January 2026


Summary

  • Providing competent advice, guidance and training
  • Effective management systems and risk control
  • Coaching, challenge, and support
  • Audit/health check reviews
  • Facilitating innovation, sharing of lessons and continual improvement
  • Assurance reporting

Wage

£22,200 a year

Check minimum wage rates (opens in new tab)

  • A permanent role from the moment you join
  • Travel allowance to cover expenses between your home, workplace, and place of study

Training course
Quality practitioner (level 4)
Hours
Our site teams typically start early and finish in the late afternoon, so adaptability and energy are key. It’s a fast-paced environment where you’ll see the results of your work taking shape every day. Exact shifts TBC.

36 hours 30 minutes a week

Start date

Monday 7 September 2026

Duration

4 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Manages the Quality Assurance process on site (Uploading checklists and reporting)
  • Training of supply chain on Quality Systems (e.g. Autodesk Construction Cloud)
  • Develops and supports of simple reporting BI and analytics solutions based on Microsoft Power BI
  • Analyses progress of site Quality Assurance and creates Dashboards and Reports for Project’s Director’s review
  • Works alongside Package Managers and Programmer Manager to produce lookahead Quality programmes for upcoming Quality Checks and sign offs
  • Support internal and external quality audits and inspections with records uploaded on engage

Where you'll work

3 World Business Centre, Arora Business Park
Newall Road, London Heathrow Airport
Hounslow
TW6 2SF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MBKB LTD

Training course

Quality practitioner (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Identify, interpret and apply relevant legal, governmental or industry regulations affecting the organisation.
  • Communicate using appropriate methods (verbal, written, visual) to influence internal and external stakeholders, using appropriate questioning techniques such as open questions, leading questions.
  • Identify, collect and analyse relevant quality data using appropriate tools and techniques such as Pareto analysis, statistical methods and trending analysis.
  • Apply methods and tools to improve the quality performance of processes, products and services such as production control plans, standardised work, use of failure modes and effects.
  • Identify, analyse and prioritise quality specific risks and opportunities. Support the development, implementation and effectiveness of resulting actions.
  • Plan and conduct system, product or process audits.
  • Assess the effectiveness of the measurement systems using tool such as Measurement Systems Analysis.
  • Identify requirements from technical documents, commercial input or stakeholder statements and converting to definitions that can drive the organisations processes
  • Identify gaps in process performance and develop improvement plans to close gaps.
  • Apply structured problem solving including identification, definition, measurement, analysis, improvement and control methods and tools.
  • Communicate organisational quality strategy to all levels of the organisation.
  • Identify who the internal and external stakeholders are and their current and optimal positions (such as hostile, help it work, opposed, uncooperative, indifferent, hesitant, enthusiastic support) required to support quality related activities.
  • Identify, interpret and apply relevant legal, governmental or industry regulations affecting the organisation.
  • Communicate using appropriate methods (verbal, written, visual) to influence internal and external stakeholders, using appropriate questioning techniques such as open questions, leading questions.
  • Identify, collect and analyse relevant quality data using appropriate tools and techniques such as Pareto analysis, statistical methods and trending analysis.
  • Apply methods and tools to improve the quality performance of processes, products and services such as production control plans, standardised work, use of failure modes and effects.
  • Identify, analyse and prioritise quality specific risks and opportunities. Support the development, implementation and effectiveness of resulting actions.
  • Plan and conduct system, product or process audits.
  • Assess the effectiveness of the measurement systems using tool such as Measurement Systems Analysis.
  • Identify requirements from technical documents, commercial input or stakeholder statements and converting to definitions that can drive the organisations processes
  • Identify gaps in process performance and develop improvement plans to close gaps.
  • Apply structured problem solving including identification, definition, measurement, analysis, improvement and control methods and tools.
  • Communicate organisational quality strategy to all levels of the organisation.
  • Identify who the internal and external stakeholders are and their current and optimal positions (such as hostile, help it work, opposed, uncooperative, indifferent, hesitant, enthusiastic support) required to support quality related activities.

Training schedule

Quality Practitioner Level 4.

Our four-year apprenticeship development programme gives you structured on-the-job training and the chance to take on meaningful work from day one. You’ll learn alongside experienced professionals, be supported by skilled mentors and peers, and gain exposure to different areas of our business as you grow your career.

Requirements

Essential qualifications

GCSE in:

5 subjects including Maths and English (grade 4/C)

A Level in:

any subject (grade 96 UCAS Points)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Analytical skills
  • Logical

About this employer

At Mace Construct, we are construction experts, bringing deep technical knowledge, on-the-ground experience and strong industry relationships to deliver complex and challenging projects. From major transport hubs and data centres to research facilities and large-scale commercial and residential developments, we turn ambitious plans into built reality.

Our success is driven by our people. Through their expertise, collaboration and commitment to finding better ways of working, they deliver with confidence and accountability. Our culture is built around safety, quality and integrity, creating an environment where people are empowered to take ownership and deliver excellence.

Together, we work in partnership with our clients and supply chain to build places that do more than just function. We deliver projects that leave lasting legacies and create positive impact for the communities they serve.

https://www.macegroup.com/careers/emerging-talent/ (opens in new tab)

Company benefits

  • Pension scheme
  • Life assurance, private medical insurance cover, and annual health assessment
  • 24/7 access to health and wellbeing experts via our Employee Assistance Programme (EAP)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

We will also support you in gaining professional membership of the Chartered Quality Institute (CQI).

Ask a question

The contact for this apprenticeship is:

MBKB LTD

The reference code for this apprenticeship is VAC2000009369.

Apply now

Closes in 21 days (Friday 13 February 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.