Apprentice Inside Sales Advisor - Manchester

JOHNSON CONTROLS BUILDING EFFICIENCY UK LIMITED

Manchester (M40 2WL)

Closes on Friday 10 April 2026

Posted on 9 February 2026

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Summary

Ready to spark your future? 

Join Johnson Controls and dive into the world of fire and security technology! We’re talking alarms, CCTV, access control. All the cool stuff that keeps people safe. 

Wage

£15,600 a year

Check minimum wage rates (opens in new tab)

All equipment

25 days holiday + bank holidays

Access to Company pension scheme

Training course
Sales executive (level 4)
Hours
Monday to Friday 8:30am- 5.00pm

37 hours 30 minutes a week

Start date

Tuesday 1 September 2026

Duration

2 years

Positions available

4

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Build relationships with clients and key decision-makers
  • Generate new business opportunities, Learn to raise quotes and renewals
  • Develop a deep understanding of industry trends and market changes
  • Work alongside experienced sales professionals to maximize growth
  • Master the art of cross-selling, upselling, and white-spacing
  • Gain firsthand experience in sales strategy, customer engagement, and territory management 

Where you'll work

Tyco Park
Grimshaw Lane
Manchester
M40 2WL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BMS PROGRESS LLP

Training course

Sales executive (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
  • Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
  • Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
  • Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
  • Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
  • Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
  • Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
  • Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
  • Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
  • Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
  • Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Training schedule

  • Enrol in a Level 4 Sales Executive qualification delivered by BMS Progress
  • Engage in day release training and receive on-the-job guidance from experienced mentors and sales individuals  

More training information

This apprenticeship is hands-on and dynamic. No two days will be the same.

You’ll be:

  • Shadowing industry professionals to gain real-world experience
  • Learning about cutting-edge products and technology
  • Assisting in designing solutions, processing quotes, and managing projects
  • Collaborating with teams across the business, ensuring seamless service deliver

Requirements

Essential qualifications

GCSE in:

  • English (grade Grade 5 or above)
  • Maths (grade Grade 5 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Team working
  • Creative
  • Initiative
  • Patience

About this employer

Johnson Controls is a global leader in technology and industry, serving customers in over 150 countries. Our mission is to create intelligent buildings, efficient energy solutions, and integrated infrastructure. We welcome individuals with a passion for engineering to join us in shaping a better tomorrow through our diverse range of projects and opportunities.

http://www.johnsoncontrols.com (opens in new tab)

After this apprenticeship

  • Many of our apprentices go on to become lead sellers and managers, leading teams and projects with confidence
  • This role is just the beginning, the potential for growth within Johnson Controls is limitless

Ask a question

The contact for this apprenticeship is:

BMS PROGRESS LLP

The reference code for this apprenticeship is VAC2000009205.

Apply now

Closes on Friday 10 April 2026

After signing in, you’ll apply for this apprenticeship on the company's website.