Business Administrator Apprentice Level 3

THE PRIORY FEDERATION OF ACADEMIES

Lincoln (LN3 4JP)

Closes in 15 days (Saturday 31 January 2026)

Posted on 16 January 2026

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Summary

We are seeking an administrator to join our busy secondary academy. This is a rewarding opportunity for those passionate about supporting young people and confident working with a range of challenges. The training opportunity offers a strong foundation for a career in education, in a supportive environment.

• Wage:

  £12,955.80 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday - Friday. The Academy day is between 8:00 am and 6:00 pm. A flexible approach to working is expected as some tasks may be required to be carried out in the evenings and during holiday periods. This role is term-time only, 39 weeks per-year.

  33 hours a week

• Start date:

  Monday 9 February 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This role will support the SEND Department to deliver high-quality support to students. Typical duties will include:

• Reception duties, greeting and signing in visitors, answering telephone calls, typing, filing, photocopying and general office duties
• To prepare refreshments for visitors
• Set up meetings which include room booking, refreshments and diary management
• Deliver, sort and retrieve daily post for the academy
• Assist with the archive procedure and process
• Maintaining and ordering stationery stock
• To receive, allocate and deal with incoming queries and ensuring the correct signposting
• Support members of the leadership, teaching and support with general administrative work which includes the use
of all Microsoft packages
• Additional duties required within the general scope of their role as determined by your Line Manager
• To assist with admin for other departments across the academy.

Where you'll work

The Priory Pembroke Academy
Croft Lane
Cherry Willingham
Lincoln
LN3 4JP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE PRIORY FEDERATION OF ACADEMIES

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training will take place via monthly workshops at the Priory Federation of Academies, LN5 8RE. This is supported by regular review meetings and 1:1's with the course tutor.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Customer care skills
• Administrative skills
• Number skills
• Team working
• Patience

Other requirements

All offers of employment are subject to The Trust receiving proof of identity, two satisfactory references, satisfactory health and enhanced DBS checks, a signed Code of Conduct, evidence of your relevant qualifications and successful completion of a 12 month probation period.

About this employer

The Priory Pembroke Academy is a member of The Priory Federation of Academies Trust, an established and supportive MAT. Our scale allows both flexibility and creativity in terms of career development, with permanent and secondment opportunities across our academies allowing exciting career pathways. We are determined in our mission to improve the life chances of our students and we are equally committed to the wellbeing and development of our staff. All our support staff benefit from annual appraisals, access to CPD opportunities, our Trust Employee Benefits Programme and excellent support from our HR team.

Company benefits

- 39 weeks per year

- Access to generous pension sheme through LGPS

After this apprenticeship

For the successful candidate there may be opportunities for further training and development, or a permanent position, after completing the course.

Ask a question

The contact for this apprenticeship is:

THE PRIORY FEDERATION OF ACADEMIES

The reference code for this apprenticeship is VAC2000009133.

Apply now

Closes in 15 days (Saturday 31 January 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.