Apprentice Parts Retailer - Yeomans Toyota - Worthing

Yeomans Toyota - Brighton

West Sussex (BN10 7HH)

Closes on Monday 31 August 2026

Posted on 14 January 2026


Summary

An apprentice Parts Retailer co-ordinates parts sale to ensure that customers are always able to have the parts they require when they need them. You will use the company’s computer system to log stock movements and produce orders, liaise with colleagues and deal with enquiries from both trade and retail customers.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Retailer (level 2)
Hours
Monday - Friday, 8.00am - 6.00pm. Saturdays may be needed on a rota basis.

40 hours a week

Start date

Monday 28 September 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

If you enjoy working with people, like the idea of working hard to meet customer’s needs, enjoy working with computers and communication systems, then this is an exciting opportunity for you.

The Apprentice Parts Retailer coordinates all parts sales to ensure that customers and Technicians are always able to have the parts they require when they need them.

This involves:

  • Using the company’s sophisticated computer system to log stock movements and produce orders
  • Liaising with colleagues and customers
  • Developing selling skills to improve parts sales performance and dealing with enquiries from both trade and retail customers

Where you'll work

351 South Coast Road
Telscombe Cliffs
Peacehaven
West Sussex
BN10 7HH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

PROVQ LIMITED

Training course

Retailer (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
  • Serve customers in line with brand standards, legislation, business procedures and the values of the business.
  • Provide a retail service that balances the customers’ needs with additional linked products and services.
  • Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
  • Promote seasonal or local offers through in-store or online promotions.
  • Identify situations that may damage business reputation in line with company policy and escalate as required.
  • Maintain good merchandising to meet the needs of the business whilst ensuring safety.
  • Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
  • Use technology and applications to support sales and service ensuring that maintenance issues are reported.
  • Support team and colleague development through buddying and/or coaching.
  • Comply with regulations and legislation relevant to their role and business.
  • Contribute to continuous improvement activities which focus on improving sustainability within the business.
  • Handle complaints within remit or escalate as appropriate.
  • Support sales across a range of promotional events throughout the calendar year.
  • Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
  • Serve customers in line with brand standards, legislation, business procedures and the values of the business.
  • Provide a retail service that balances the customers’ needs with additional linked products and services.
  • Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
  • Promote seasonal or local offers through in-store or online promotions.
  • Identify situations that may damage business reputation in line with company policy and escalate as required.
  • Maintain good merchandising to meet the needs of the business whilst ensuring safety.
  • Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
  • Use technology and applications to support sales and service ensuring that maintenance issues are reported.
  • Support team and colleague development through buddying and/or coaching.
  • Comply with regulations and legislation relevant to their role and business.
  • Contribute to continuous improvement activities which focus on improving sustainability within the business.
  • Handle complaints within remit or escalate as appropriate.
  • Support sales across a range of promotional events throughout the calendar year.

Training schedule

If you are successful, you will be awarded:

  • Level 2 Retailer Apprenticeship Standard qualification
  • Functional Skills in maths and English (if required)

Please Note:

  • Off the job training is on a residential basis with 3 residential blocks and fortnightly online training
  • All travel and accommodation costs are covered by the employer

Requirements

Essential qualifications

GCSE in:

English & Maths (grade C/4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Other requirements

Plus points: If you find people interesting; enjoy working with computers and related systems and enjoy a fast paced, constantly challenging environment, you’ll love this job Possible negative points: This is a sales and marketing role. It requires focus and an ability to work very well with people from a variety of backgrounds You will be expected to work Saturdays on a rota basis

About this employer

As one of the most respected automotive retailer networks on England’s south coast, Yeomans is well-positioned to meet the needs of any and every motorist in the region through our strong partnerships with leading manufacturers

https://www.yeomans.co.uk/toyota/ (opens in new tab)

After this apprenticeship

  • A competent Parts retailer has many transferable skills. Once qualified you will have access to further development opportunities within the company.

Ask a question

The contact for this apprenticeship is:

PROVQ LIMITED

The reference code for this apprenticeship is VAC2000008693.

Apply now

Closes on Monday 31 August 2026

After signing in, you’ll apply for this apprenticeship on the company's website.