Team Member Apprenticeship

CF HARROGATE LTD

Harrogate (HG1 2SZ)

Closes on Saturday 28 February 2026

Posted on 14 January 2026

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Contents

Summary

  • The role is designed to train someone in every aspect of daily operations.
  • At Champagne + Fromage, we believe Champagne is far more than a drink for special occasions. It is a wine to be enjoyed every day, with or without food, and it shines brightest when paired with cheese.

Wage

£20,475 a year

Check minimum wage rates (opens in new tab)

Training course
Food and beverage team member (level 2)
Hours
To work 5 from 7 days, Monday to Sunday. Late shifts to finish around 11.30pm. Exact times to be confirmed.

38 hours a week

Start date

Sunday 1 March 2026

Duration

1 year

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • The role will include setting up the restaurant, kitchen and bar for service.
  • Meeting and greeting customers, completing bookings on the system.
  • Taking and fulfilling orders and using the Epos system. 
  • Learning about profit and loss, recording wastage, placing orders and dealing with suppliers.
  • Marketing, Networking and running Promotions.
  • Menu creation. 
  • Using company systems such as rota software and online learning platform. 
  • Completing company financial information and submitting payroll.
  • Cleaning duties. 

Where you'll work

2 Royal Parade
Harrogate
HG1 2SZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LUMINATE EDUCATION GROUP

Training course

Food and beverage team member (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.

Training schedule

This apprenticeship will be fully work-based, in that the assessor will visit you in the workplace, to set tasks, observe practice, complete reviews.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Customer care skills
  • Team working

About this employer

  • More than just a bar or restaurant, Champagne + Fromage is a little corner of France in the heart of the town. Inspired by the charm of traditional French bistros, we have created a space that feels rustic yet refined, relaxed yet full of character. It is a place to share food, laughter and moments, all best enjoyed with a glass of bubbles in hand.

    Our menu is a celebration of regional French comfort food with a modern touch. Think melted raclette cascading over charcuterie and potatoes, creamy Mont d’Or baked to perfection, bubbling cheese fondues to share, and beautifully prepared tartines layered with French ingredients. Each dish is designed to bring out the best in both Champagne and cheese, offering a truly indulgent experience.

After this apprenticeship

  • Potentially leading to a supervisory role.

Ask a question

The contact for this apprenticeship is:

LUMINATE EDUCATION GROUP

The reference code for this apprenticeship is VAC2000008500.

Apply now

Closes on Saturday 28 February 2026