Business Administrator Apprenticeship

HUSSAIN SOLICITORS LTD

Birmingham (B10 0JS)

Closes in 28 days (Thursday 12 February 2026)

Posted on 13 January 2026

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Summary

· To positively promote quality of services to clients, raising the quality level wherever possible.

· To provide support for the smooth running of the office.

Wage

£13,741 a year

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Training course
Business administrator (level 3)
Hours
Monday-Friday. Shifts TBC.

35 hours a week

Start date

Sunday 15 February 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • General office duties
  • To follow internal methods, system and procedures.
  • Ensuring that reception is cleaned and tidy
  • Meeting and greeting Clients and visitors
  • General filling/ taking out files from archive
  • Answering and diverting incoming calls / Taking messages
  • Maintain a telephone log
  • Record and send out all outgoing post – including going to the Post Office
  • Photocopying/Scanning
  • Offering assistance to all staff

Where you'll work

481 Coventry Road
Birmingham
B10 0JS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

METAGEDU APPRENTICESHIPS LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3 Apprenticeship.

Requirements

Essential qualifications

GCSE or equivalent in:

  • Maths (grade 4)
  • English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills

Other requirements

Responsible for: · Dealing with delegated work within own areas of competence · To provide any support required by all members of staff within the office.

About this employer

We provide legal advice, assistance and representation for all matters in relation to crime. Terrorism offences Sexual offences Cigarette smuggling Domestic violence Harassment/stalking Manslaughter Criminal damage Money laundering

After this apprenticeship

Successfully completing Business Administrator Level 3 Apprenticeship

Ask a question

The contact for this apprenticeship is:

METAGEDU APPRENTICESHIPS LTD

The reference code for this apprenticeship is VAC2000008368.

Apply now

Closes in 28 days (Thursday 12 February 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.