Business Operations and Marketing Apprentice

ECONERGY SOLUTIONS LTD

Bromsgrove (B61 0LA)

Closes in 17 days (Friday 30 January 2026 at 11:59pm)

Posted on 12 January 2026

Print

Contents

Summary

Join a fast-growing renewable energy business and gain hands-on experience in business operations, customer service and marketing coordination. You’ll support CRM systems, sales activity and day-to-day operations while developing valuable commercial skills.

Wage

£14,918.80 to £24,126.96, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Opportunities for pay review as skills and responsibilities increase.
Hands-on mentoring, real responsibility, and clear progression opportunities within a growing renewable energy business.

Training course
Business administrator (level 3)
Hours
Monday to Friday, 9:00am-5:30pm, including 1-hour unpaid lunch

38 hours a week

Start date

Monday 2 February 2026

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support the administration and development of the company CRM system, keeping records accurate and up to date
  • Handle inbound phone calls and make outbound follow-up calls to customers and prospects
  • Assist with sales, marketing and business operations tasks, including lead tracking and reporting
  • Support marketing campaigns, website updates and coordination with external partners
  • Carry out market research and help identify new business opportunities

Where you'll work

137 Golden Cross Lane
Catshill
Bromsgrove
B61 0LA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Formal training is delivered at HWGTA, located at Mc Kenzie Way, Worcester WR4 9GN.

You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.

Additional training for functional skills in English and maths will be undertaken if needed.

You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration qualification.

More training information

There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme

Requirements

Essential qualifications

GCSE in:

  • English (grade A*-C/ 4-9)
  • Maths (grade A*-C/ 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative

About this employer

Econergy Solutions is a fast-growing renewable energy company based in Worcestershire, specialising in the design and installation of solar PV and battery storage systems for residential and commercial customers.

https://econergysolutions.co.uk/ (opens in new tab)

After this apprenticeship

  • On successful completion, the apprentice could progress into a permanent Business Operations, Sales Support or Marketing Coordinator role, with opportunities to develop further skills as the business grows

Ask a question

The contact for this apprenticeship is:

HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED

The reference code for this apprenticeship is VAC2000007905.

Apply now

Closes in 17 days (Friday 30 January 2026 at 11:59pm)