Apprentice Property Marketing and Management Administration and Customer Service

J LANGABEER LTD -

COLCHESTER (CO1 1LS)

Closes in 16 days (Monday 26 January 2026 at 11:59pm)

Posted on 9 January 2026

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Summary

Responsible for property inspections, property marketing and viewings; rent reviews; insurance policy administration; property maintenance; liaising with clients and tenants / prospective tenants and contractors.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Will increase to the requried level in April 2026

Training course
Business administrator (level 3)
Hours
one Saturday each month, for which you will receive a day off during the week. Monday to Friday 9 a.m. to 5 p.m. Saturdays 10 a.m. to 4 p.m.

35 hours a week

Start date

Monday 2 February 2026

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Property Marketing and Management Administration and Customer Service.
This role will provide both property marketing and management support and in doing so learn all aspects of Estate Agency customer service and administration.

Preparing properties for marketing both in sales and lettings; inspecting properties and liaising with clients (and contractors), regarding any maintenance required; rent reviews due and insurance policy renewals; registering prospective.

Tenants and showing properties;

Tenancy Administration; supporting buyers and vendors through the sales, marketing and progression process.

Where you'll work

1 MONTROSE HOUSE
ELD LANE
COLCHESTER
CO1 1LS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CROWN VOCATIONAL TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Remote learning.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Presentation skills
  • Administrative skills
  • Team working
  • Initiative

Other requirements

Driving licence ideal but not essenital for apprenticeship, but essential for long terms employment prospects. 

About this employer

Belvoir Colchester is a privately owned franchise business with a small team who work closely together to deliver great customer service. The business is small enough to be flexible to meet clients needs and implement changes as and when necessary. The owner takes the same approach to staff development and welfare and encourages apprentices to develop their skills within the team in areas they find most interesting as if the team enjoy their roles, the business will be better for it.

After this apprenticeship

May be an opportunity to develop with further training but is not guaranteed.  Will depend on performance and progress during the programme. 

Ask a question

The contact for this apprenticeship is:

CROWN VOCATIONAL TRAINING LIMITED

The reference code for this apprenticeship is VAC2000007900.

Apply now

Closes in 16 days (Monday 26 January 2026 at 11:59pm)