Administration and Reception Assistant Apprentice
The Grange Academy
Cheshire (WA7 5DX)
Closes in 15 days (Sunday 25 January 2026 at 11:59pm)
Posted on 9 January 2026
Contents
Summary
An exciting new Apprenticeship has arisen to work and learn as an Administration and Reception Assistant, within a busy school office at The Grange Academy.
- Wage
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£12,955.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
Based on an hourly rate of £7.55 per hour.
- Training course
- Business administrator (level 3)
- Hours
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You will work 32.5 hours per week throughout the calendar year (all year round).
33 hours a week
- Start date
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Monday 23 February 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Working within a busy school office at the Grange Academy, daily tasks will include:
- Providing a welcoming, courteous and helpful first point of contact for parents, pupils and visitors
- Answering and redirecting telephone calls
- Ensuring required actions for site access are completed, for example, updating visitor lists and issuing ID badges
- Supporting the Attendance Officer in maintaining accurate records
- Providing administrative support including photocopying, filing and completing standard forms
- Assisting with finance processes such as ordering and payments
- Updating and maintaining information systems and administrative processes
- Maintaining accurate student records
- Assisting with daily distribution of internal and external mail
- Complying with all school policies and procedures, including safeguarding, security, confidentiality and data protection, as well as reporting all concerns
- Participate in training and development activities
- Attending and taking part in meetings as required
- Providing excellent customer service
- Delivering administrative support to support the smooth running of the school
- Working alongside highly trained and supportive staff
- Any other tasks appropriate to the role and grade as required
- Carry out any other duties reasonably requested by the Principal
The successful applicant will have the required qualifications for entry and be keen to develop new knowledge, skills and behaviours within the working environment, alongside attending college once a fortnight.
Where you'll work
The Grange Academy
Latham Avenue
Runcorn
Cheshire
WA7 5DX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
RIVERSIDE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator, Level 3
- Fortnightly attendance at Riverside College, Widnes
More training information
There may be opportunities to complete first aid training and maintain an up-to-date first aid qualification, to support administering first aid to students as and when required.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Customer care skills
- Administrative skills
- Team working
- Meeting deadlines
- Accurate
- Commitment to confidentiality
- Able to work under pressure
- Able to prioritise
- Honest, loyal and fair
- Promotes ethos of the school
- Committed to school values
- Commitment to safeguarding
- Commitment to equality
Other requirements
The successful applicant will be required to complete an enhanced DBS check and satisfactory medical clearance.
We reserve the right to close this opportunity after 1 week if we have received enough applications, and therefore recommend you make an application as soon as possible, rather than waiting until the planned closing date, as we cannot guarantee the vacancy will remain open for the whole time planned.
About this employer
The Grange Academy is a school catering for pupils age 3-16 and creates an exceptional learning environment that supports pupils to achieve their full potential.
We aspire to excellence, through instilling our core values and providing a range of opportunties, and this helps us to devlelop well-rounded students that are fully prepared for their life beyond the Grange Academy.
After this apprenticeship
There may be opportunities to apply for vacancies within the organisation if these arise.
Ask a question
The contact for this apprenticeship is:
RIVERSIDE COLLEGE
The reference code for this apprenticeship is VAC2000007657.
Apply now
Closes in 15 days (Sunday 25 January 2026 at 11:59pm)