Administrator Apprentice
TRINITY KITCHENS (NE) LIMITED
Newton Aycliffe (DL5 6UF)
Closes in 13 days (Thursday 22 January 2026 at 11:59pm)
Posted on 8 January 2026
Contents
Summary
This is a fantastic opportunity to come and join our team at Trinity Kitchens, do you have a sense of humour and confidence to speak to customers over the phone? Are you a team player and able to use your initiative? This could be the apprenticeship you have been looking for!
- Wage
-
£15,311.40 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Thursday 8am - 4:30pm, Friday 8am - 3:30pm
39 hours a week
- Start date
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Monday 16 February 2026
- Duration
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1 year 3 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answering and making telephone calls
- Dealing with customer queries
- Communication by email
- Using bespoke IT package
- Booking in orders and chasing up paperwork
- Creating sales order
- Filing
- Purchase ordering
- Ordering stationary
- Credit control
- General office tasks
Where you'll work
Unit 34
Northfield Way, Aycliffe Business Park
Newton Aycliffe
DL5 6UF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BISHOP AUCKLAND COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3
- Delivered within the workplace
- Assessor to regularly visit the apprentice in the workplace
Requirements
Essential qualifications
GCSE in:
- English (grade 9-4 / A*-C / Level 2)
- Maths (grade 9-4 / A*-C / Level 2)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
- Must have good SPaG
- Able to type with ease
- ability to work under pressure
Other requirements
Holding a driving licence would be a benefit as you may get asked to take parcels to the post office.
About this employer
Established in 2004 Trinity Kitchens is a leading manufacturer of quality cabinets, supplying to tradesmen and retailers of kitchens, bedrooms and bathrooms.
After this apprenticeship
Full-time employment.
Ask a question
The contact for this apprenticeship is:
BISHOP AUCKLAND COLLEGE
The reference code for this apprenticeship is VAC2000007504.
Apply now
Closes in 13 days (Thursday 22 January 2026 at 11:59pm)