Recruitment Administration Apprenticeship

Staffordshire County Council

Stafford (ST16 2DH)

Closes in 9 days (Sunday 18 January 2026)

Posted on 8 January 2026

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Summary

Join Staffordshire County Council as a Recruitment Admin Apprentice. You’ll support recruitment processes, maintain records, communicate with candidates and hiring managers, and build valuable HR experience. Ideal for an organised, motivated individual starting or changing to a career in HR and public service.

• Wage:

  £15,593 a year

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, 9.00am - 5.00pm

  37 hours a week

• Start date:

  Monday 9 February 2026

• Duration:

  1 year 4 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Accountabilities:

• Learn and assist with the administration of recruitment and selection processes, including using the Council’s Applicant Tracking System and DBS platform, while observing how to create a positive candidate experience
• Support the team in progressing candidates through recruitment stages promptly, learning how service level agreements and performance indicators are met
• Respond under guidance to basic recruitment enquiries from potential applicants, developing confidence in representing the Staffordshire County Council Employer Brand professionally
• Assist Resourcing Advisors in preparing and distributing job descriptions, person specifications, and advertisements, learning how these attract a diverse and relevant applicant pool
• Observe and begin to provide advice to managers on recruitment processes and policies, under supervision, to build knowledge and confidence
• Support administration for new starters, including helping to prepare induction arrangements and ensuring accurate records, while learning the importance of smooth onboarding
• Learn to draft offer letters and contracts using templates, ensuring accuracy under supervision and understanding council policies and procedures
• Provide general clerical support to the Resourcing and Recruitment Team, while learning best practices for handling confidential information securely
• Assist with record-keeping, ensuring candidate and job information is stored correctly in line with data protection regulations and retention schedules
• Help keep stakeholders informed by updating progress under guidance and learning how to escalate issues appropriately to your manager
• Support employer brand initiatives, learning how diversity and inclusion are promoted and how Staffordshire County Council is positioned as an employer of choice
• Observe and assist in offering advice to applicants about careers and using recruitment systems, developing an understanding of the digital tools and processes the team use
• Attend career events with the team if needed, providing administrative support and learning how to promote the Council effectively to potential candidates
• Assist with redeployment processes, learning how to speak sensitively with managers and employees in line with the policy
• Support People Services projects as required, gaining understanding of work the wider People Services team do and the related administrative tasks
• Keep up to date with changes in employment law and recruitment practices by engaging in training and development opportunities provided

Where you'll work

1 Staffordshire Place
Stafford
ST16 2DH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GINGER NUT MEDIA LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training delivery is based on a blended model of one-to-one sessions every 4 weeks, with group sessions, webinars, online courses, video, and additional support as required

More training information

• Delivery of the standard is based around competency and knowledge units, consisting of introduction, training, personal study and observation. To support learning, Highfield Workbooks and Smart Screen is utilised, mapped to the apprenticeship
• Access to LinkedIn Learning, including bespoke channels designed to support the apprenticeship and Perlego, which includes full searchable access to hundreds of thousands of textbooks to support study

Requirements

Essential qualifications

GCSE in:

• English (grade C/4)
• Maths (grade C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

About this employer

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively. We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future. We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

https://www.staffordshire.gov.uk/Homepage.aspx (opens in new tab)

Company benefits

We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

Staff will have access to Our rewards and benefits - Careers at Staffordshire

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

• On successful completion of the apprenticeship, the learner could progress into a permanent recruitment or HR administration role within Staffordshire County Council or the wider public sector, with opportunities to further develop into senior administrative, HR officer or recruitment specialist roles

Ask a question

The contact for this apprenticeship is:

GINGER NUT MEDIA LIMITED

The reference code for this apprenticeship is VAC2000007503.

Apply now

Closes in 9 days (Sunday 18 January 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.