ICT Apprentice

BLESSED CHRISTOPHER WHARTON CATHOLIC ACADEMY TRUST

Keighley (BD20 6LH)

Closes on Thursday 12 February 2026

Posted on 7 January 2026

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Summary

This is a fantastic opportunity for a keen, enthusiastic and budding IT individual to gain first hand technical experience in a busy and dynamic IT department in Holy Family Catholic School, Keighley. They have previous experience in assisting the development of IT apprentices and aiding them in the progression of their careers.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Information communications technician (level 3)
Hours
Monday to Thursday, 8.30am - 4.30pm. Friday, 8.30am - 4.00pm.

37 hours a week

Start date

Thursday 12 March 2026

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • The installation and maintenance of software on the systems.
  • Computer usage at lunchtimes and other sessions out of normal class teaching periods
  • Help administrative staff in their use of SIMS software and MS Office applications and help support other users of the network including Macintosh computers and other ICT related facilities
  • Provide support for teaching staff where required including support of use with classroom computers and ICT devices and be able to follow orders from the senior technician and network manager
  • Administer the needs of IT provision in the /Learning Resources Centre and other departmental locations around the school
  • Responsible for the installation and removal of projectors, laptops and AV equipment when required in departmental locations
  • Assist in the development of the schools inter and intranet sites

Where you'll work

The Holy Family Catholic School
Spring Gardens Lane
Keighley
BD20 6LH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NOWSKILLS LIMITED

Training course

Information communications technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Interpret and prioritise internal or external customer's requirements in line with organisation's policy
  • Apply the appropriate tools and techniques to undertake fault finding and rectification
  • apply Continuous Professional Development to support necessary business output and technical developments
  • Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
  • Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
  • Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
  • Manage and prioritise the allocated workload effectively making best use of time and resources
  • Complete documentation relevant to the task and escalate where appropriate
  • Install or undertake basic software upgrades,either physically or remotely
  • Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
  • Provide remote/F2F support to resolve customer requirements
  • Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task
  • Identify and scope the best solution informed by the system data associated with the task
  • Test and evaluate the system's performance and compliance with customer requirements.
  • Escalate non routine problems in line with procedures
  • Use basic scripting to execute the relevant tasks for example PowerShell, Linux
  • Carry out routine maintenance across systems, (such as IT, Communications), ensuring organisational compliance at all times
  • Apply the necessary security, in line with access and/or encryption requirements
  • Use a range of Cabling or Connectors equipment in line with technical requirements for example physically or remotely
  • Test and evaluate network environments
  • Monitor performance and usage of a network
  • Deploy applications on a network
  • Set up storage and data access for staff
  • Apply necessary security measures, in line with access requirements to a network
  • Carry out routine maintenance across network systems, ensuring organisational compliance
  • Monitor network-related workloads including DNS and firewalls
  • Install or undertake basic upgrades, either physically or remotely
  • Establish digital communication or telecommunications systems through, for example cabling and connecting equipment.
  • Identify a range of tools and or diagnostic equipment, for example, Hardware or Software components, to resolve Communications or Telecommunications requirements.
  • Undertake basic telecommunications activities, in response to an allocated task, designated responsibilities, instructions or customer’s requirements.
  • Use information necessary to identify operational issues and rectify or escalate accordingly in line with policy
  • Interpret and prioritise internal or external customer's requirements in line with organisation's policy
  • Apply the appropriate tools and techniques to undertake fault finding and rectification
  • apply Continuous Professional Development to support necessary business output and technical developments
  • Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
  • Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
  • Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
  • Manage and prioritise the allocated workload effectively making best use of time and resources
  • Complete documentation relevant to the task and escalate where appropriate
  • Install or undertake basic software upgrades,either physically or remotely
  • Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
  • Provide remote/F2F support to resolve customer requirements
  • Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

  • Apprenticeships include time away from working for specialist training
  • You’ll study to gain professional knowledge and skills

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Problem solving skills
  • Initiative

Other requirements

  • A driven individual
  • Motivated by hands on learning
  • Wants to pursue career progression
  • Computer literate
  • Working knowledge of the main MS Office programs
  • Understanding of Windows networking environments

About this employer

Welcome to the Blessed Christopher Wharton Catholic Academy Trust (BCWCAT), which has a principle objective and absolute determination to provide the young people in our schools with the highest quality that Catholic education has to offer.

https://www.bcwcat.co.uk/Welcome/ (opens in new tab)

After this apprenticeship

  • The successful candidate may be chosen to have a full-time role after completing their apprenticeship

Ask a question

The contact for this apprenticeship is:

NOWSKILLS LIMITED

The reference code for this apprenticeship is VAC2000007212.

Apply now

Closes on Thursday 12 February 2026

After signing in, you’ll apply for this apprenticeship on the company's website.