Retail Assistant Apprentice

TURNERS TOP SHOP LTD

BRIDGNORTH (WV16 4PP)

Closes in 12 days (Tuesday 20 January 2026 at 11:59pm)

Posted on 6 January 2026

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Summary

Working as part of the team as a Retail Assistant Apprentice for a family-run business in Bridgnorth. This will include serving customers on the shop floor. Taking payments at the till point. Replenishing stock, receiving incoming stock and taking customer orders.

• Wage:

  £13,741 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  Employer will consider increasing salary after probation period in regards to reliability and performance

• Training course: Retailer (level 2)
• Hours: Will need to be flexible to work shift patterns which will include some weekends and evenings. Store opening Monday - Sunday. Hours/shifts will vary weekly between 7.00am - 9.00pm daily.

  35 hours a week

• Start date:

  Wednesday 21 January 2026

• Duration:

  1 year

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Serving Customers
• Completing all tasks on shop floor including serving customers at till point
• Replenishing stock on shelves
• Taking customer orders
• Receiving incoming product orders/deliveries
• Checking of orders/ delivery notes
• Ensuring health & hygiene 
• General housekeeping

Where you'll work

16-18 SYDNEY COTTAGE DRIVE
BRIDGNORTH
WV16 4PP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

STAFF SELECT LTD

Training course

Retailer (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
• Serve customers in line with brand standards, legislation, business procedures and the values of the business.
• Provide a retail service that balances the customers’ needs with additional linked products and services.
• Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
• Promote seasonal or local offers through in-store or online promotions.
• Identify situations that may damage business reputation in line with company policy and escalate as required.
• Maintain good merchandising to meet the needs of the business whilst ensuring safety.
• Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
• Use technology and applications to support sales and service ensuring that maintenance issues are reported.
• Support team and colleague development through buddying and/or coaching.
• Comply with regulations and legislation relevant to their role and business.
• Contribute to continuous improvement activities which focus on improving sustainability within the business.
• Handle complaints within remit or escalate as appropriate.
• Support sales across a range of promotional events throughout the calendar year.
• Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
• Serve customers in line with brand standards, legislation, business procedures and the values of the business.
• Provide a retail service that balances the customers’ needs with additional linked products and services.
• Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
• Promote seasonal or local offers through in-store or online promotions.
• Identify situations that may damage business reputation in line with company policy and escalate as required.
• Maintain good merchandising to meet the needs of the business whilst ensuring safety.
• Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
• Use technology and applications to support sales and service ensuring that maintenance issues are reported.
• Support team and colleague development through buddying and/or coaching.
• Comply with regulations and legislation relevant to their role and business.
• Contribute to continuous improvement activities which focus on improving sustainability within the business.
• Handle complaints within remit or escalate as appropriate.
• Support sales across a range of promotional events throughout the calendar year.

Training schedule

Retailer Level 2 Apprenticeship Standard:

• Inhouse training
• Mentored
• No day release

More training information

Full support from coach to support learning 

Requirements

Desirable qualifications

GCSE in:

• English (grade 3)
• Maths (grade 3)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Number skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience
• Physical fitness

Other requirements

Must have easy access to location and some shifts will start at 7.00am and end as late as 9.00pm. Shifts will be agreed a week in advance. Must be physically fit and well as standing for long periods of time on the shop floor. Must be reliable and hardworking.

About this employer

Turners Top Shop are a long standing family run business situated in high town Bridgnorth. The store includes an Deli Counter with hot and cold food and a post office.

After this apprenticeship

• Can progress to Team Leader

Ask a question

The contact for this apprenticeship is:

STAFF SELECT LTD

The reference code for this apprenticeship is VAC2000007066.

Apply now

Closes in 12 days (Tuesday 20 January 2026 at 11:59pm)