People and Culture Co-ordinator Apprentice (Jagex Ltd)

JAGEX LIMITED

Cambridge (CB4 0WA)

Closes in 23 days (Saturday 31 January 2026)

Posted on 6 January 2026


Summary

Are you energised by the idea of helping people make great decisions, keeping complex processes running smoothly, and being at the heart of an organisation’s people engine? Join us as an HR Coordinator (Apprenticeship) and build a strong foundation in HR while shaping exceptional employee and candidate experiences.

Training course
Data technician (level 3)
Hours
Monday to Friday 9 am - 5.30 pm.

38 hours a week

Start date

Monday 9 February 2026

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

In this role, you’ll become the connective tissue across our People & Culture function, working day-to-day with our HR Business Partners while partnering closely with Talent Acquisition, HR Operations, Employee Experience, Internal Comms, Payroll, Finance, IT and Legal.

Full Description:

Hiring & onboarding coordination (with TA & HR Ops)

  • With HRBPs, assemble requisition inputs (grade/level, job code, location, comp guardrails, probation/notice) and pass to TA; monitor approvals.
  • Schedule interviews, panel comms, and candidate logistics in partnership with TA
  • Coordinate manager readiness & induction plans; align with Employee Experience and HRBPs on day-one events and onboarding comms as well as new joiner announcements.
  • Keep ATS ↔ HRIS aligned; raise approved requisitions and track approval status.
  • Pre-employment checks, including Right to Work and references; visa logistics etc. (scheduling, documents, vendor liaison).

Changes, ER & general coordination (with HRBPs)

  • Prepare change/exception briefs for HRBP approval (job/pay/manager/working pattern); route to HR Ops for execution and track to letter/HRIS completion and act as a second layer of review for accuracy
  • Schedule ER meetings, assemble packs, and take minutes under SHRA/HRBP guidance; maintain secure filing.

Employee Experience & Internal Comms support

  • Draft short manager/employee updates and intranet news posts; QA for clarity and tone.
  • Support all-hands/town halls (run-of-show, invites, Q&A collation, recording and slide sharing).
  • Coordinate recognition programs.
  • Maintain event and activity calendars.

Process, trackers & systems

  • Maintain checklists, templates and trackers for the team; surface SLA/quality insights and propose improvements.
  • Support review of forms, workflows and log and support with defect improvement for the owning team.
  • Help with audit & compliance evidence, partnering with HR Ops for the source records.
  • Apprenticeship learning & development
  • Complete off-the-job learning, assignments and assessments; apply learning to live work with coaching.
  • Build foundations in UK HR practice, data stewardship (GDPR), inclusive hiring/comms, and stakeholder management.

How success is measured

  • Input completeness & accuracy for HRBP decisions (high first-time-right rate).
  • SLA adherence: offers/changes/onboarding routed on time; blockers proactively managed.
  • Cycle efficiency: interview scheduling, requisition packs, and onboarding readiness delivered to plan.
  • Stakeholder feedback: HRBPs, TA, HR Ops, Employee Experience & Internal Comms satisfaction.
  • Comms effectiveness: timely, clear updates; engagement with onboarding/manager comms.

Apprenticeship progress: milestones passed; learning demonstrably applied to improve ways of working.

Where you'll work

220 Cambridge Science Park
Cambridge
CB4 0WA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BPP PROFESSIONAL EDUCATION LIMITED

Training course

Data technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Select and migrate data from already identified sources.
  • Format and save datasets.
  • Summarise, analyse and explain gathered data.
  • Combine data sets from multiple sources and present in format appropriate to the task.
  • Use tools and/or apply basic statistical methods to identify trends and patterns in data.
  • Identify faults and cleanse data to improve data quality, for example identifying gaps, duplicate entries, outliers and unusual variances, including cross-checking across data elements or between data sources.
  • Audit data results for maintenance of data quality, reviewing a data set once all sources are combined, to ensure accuracy, completeness, consistency and traceability from original data.
  • Demonstrate the different ways of communicating meaning from data in line with audience requirements.
  • Produce clear and consistent documentation of the data provided to others and of actions completed. Where appropriate or mandated by the working context, this documentation should use standard organisational templates.
  • Store, manage and distribute data in compliance with organisational, national, sector specific standards and or legislation.
  • Considers sustainability and ways to reduce impact. For example, using cloud storage, sharing links to files, avoid storing multiple versions of files, and reducing the use of physical handouts of documentation.
  • Parse data against standard formats, and test and assess confidence in the data and its integrity.
  • Operate collaboratively in a working context that accounts for, and takes advantage of, the roles, skills and activities of others, especially those interacting with the same data sets or working towards a common goal.
  • Prioritise own activities within the context of the duties to be performed, taking account of any known or expected impact on others.
  • Follows equity, diversity and inclusion policies in the organisation for a common goal.
  • Demonstrate the ability to use different tools and methods to formulate and utilise effective prompts to research, apply, and evaluate data transformation techniques.
  • Select and migrate data from already identified sources.
  • Format and save datasets.
  • Summarise, analyse and explain gathered data.
  • Combine data sets from multiple sources and present in format appropriate to the task.
  • Use tools and/or apply basic statistical methods to identify trends and patterns in data.
  • Identify faults and cleanse data to improve data quality, for example identifying gaps, duplicate entries, outliers and unusual variances, including cross-checking across data elements or between data sources.
  • Audit data results for maintenance of data quality, reviewing a data set once all sources are combined, to ensure accuracy, completeness, consistency and traceability from original data.
  • Demonstrate the different ways of communicating meaning from data in line with audience requirements.
  • Produce clear and consistent documentation of the data provided to others and of actions completed. Where appropriate or mandated by the working context, this documentation should use standard organisational templates.
  • Store, manage and distribute data in compliance with organisational, national, sector specific standards and or legislation.
  • Considers sustainability and ways to reduce impact. For example, using cloud storage, sharing links to files, avoid storing multiple versions of files, and reducing the use of physical handouts of documentation.
  • Parse data against standard formats, and test and assess confidence in the data and its integrity.
  • Operate collaboratively in a working context that accounts for, and takes advantage of, the roles, skills and activities of others, especially those interacting with the same data sets or working towards a common goal.
  • Prioritise own activities within the context of the duties to be performed, taking account of any known or expected impact on others.
  • Follows equity, diversity and inclusion policies in the organisation for a common goal.
  • Demonstrate the ability to use different tools and methods to formulate and utilise effective prompts to research, apply, and evaluate data transformation techniques.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Requirements

Essential qualifications

GCSE in:

5 GCSE's including English and Maths (grade (A*-C/9-4 or equivalent))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Problem solving skills
  • Strong admin skills
  • Written communication skills
  • Accuracy first mindset
  • Microsoft Office Suite
  • High attention to detail
  • Collaborative skills
  • Proactive

About this employer

At Jagex, we create deep, community-powered forever games, with worlds that evolve, inspire, and endure. Founded in 2001, we are today one of the UK’s biggest and most respected video game developers.

We're incredibly proud of our flagship MMOs RuneScape and Old School RuneScape, and most recently Runescape: Dragonwilds, and have welcomed more than 300 million player accounts to our worlds, creating $1bn lifetime franchise revenue.

Today the RuneScape franchise exists beyond running games in live operations; our titles are forever games connect and inspire millions of players, with additional live event, merchandise, and content experiences both inside and outside of our inexhaustible game worlds.

Both RuneScape and Old School RuneScape, on PC and mobile, offer ever-evolving, highly active worlds and our community-focused development ethos empowers players to have a real say in how each game is shaped.

Jagex employs more than 400 people at its Cambridge headquarters, and as we head toward 2026 and RuneScape’s 25th anniversary, and our most ambitious era yet - we’re on the hunt for the most talented people to work across the business and help the company to achieve its goals.

After this apprenticeship

Progression opportunities potentially available across the People & Culture Team (People Advisor, Talent acquisition, People Operations, Learning and Development, employee experience).

Ask a question

The contact for this apprenticeship is:

BPP PROFESSIONAL EDUCATION LIMITED

The reference code for this apprenticeship is VAC2000006885.

Apply now

Closes in 23 days (Saturday 31 January 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.