Business Administration Apprentice
ONE STOP PROMOTIONS LTD
LOUGHBOROUGH (LE12 9NH)
Closes in 12 days (Wednesday 21 January 2026 at 11:59pm)
Posted on 7 January 2026
Contents
Summary
New opportunity for a Business Administration Apprentice to join the team at One Stop Promotions, based in Loughborough. Duties include, assisting the Sales and Marketing teams with enquiries, purchasing, quoting and contacting customers over the phone. If you are motivated and keen to build a career within sales and marketing, apply today!
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday 9am-5pm.
38 hours a week
- Start date
-
Monday 2 February 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Handling incoming sales enquiries via phone calls, emails and online chat functions, ensuring customers receive the very best support
- Liaising with internal production, suppliers and customers to meet required deadlines
- Processing of sales orders, including processing of payments
- Liaising with couriers and resolving issues
- Identifying potential high value customers and developing them
- Approach existing customers and cross-selling products from different divisions within the company
Where you'll work
17 LOUGHBOROUGH MOTORWAY TRADING ES
GELDERS HALL ROAD
SHEPSHED
LOUGHBOROUGH
LE12 9NH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LOUGHBOROUGH COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Online attendance with Loughborough College within the first 15 months, one morning per week with onsite sessions in the afternoon to assist with portfolio building and preparation for End Point Assessment
- Diarised visits from dedicated Trainer/Assessor
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
About this employer
We are a UK-based company located in the Midlands, specialising in promotional merchandise and printed display products. As a trusted supplier and distributor, we offer a comprehensive range of items — from branded merchandise to large-scale indoor and outdoor displays.
At One Stop, we pride ourselves on being more than just a promotional products distributor. We act as a full-service branding agency, guiding clients through the entire branding journey — from product design and sourcing through to print, collation, packing, and logistics.
Our mission is to take the hassle and stress out of our clients’ promotional campaigns, delivering creative, reliable, and effective branding solutions every time.
After this apprenticeship
Progression into Sales/Marketing role.
Ask a question
The contact for this apprenticeship is:
LOUGHBOROUGH COLLEGE
The reference code for this apprenticeship is VAC2000006804.
Apply now
Closes in 12 days (Wednesday 21 January 2026 at 11:59pm)