Business Administrator Apprentice
THE FOUNDATION OF LIGHT
Sunderland (SR5 1SN)
Closes in 15 days (Friday 23 January 2026 at 11:59pm)
Posted on 5 January 2026
Contents
Summary
As a Business Administration apprentice, you will be involved in providing efficient and effective administration support to the team whilst gaining valuable work experience to support your career development and achieve a recognised qualification.
- Wage
-
£13,741 a year
- Training course
- Business administrator (level 3)
- Hours
-
09.00 - 17.00, one hour lunch. Days to be confirmed.
35 hours a week
- Start date
-
Monday 2 February 2026
- Duration
-
1 year 6 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Provide administrative support to staff working within designated teams
- Inputting and maintaining of designated business databases including that of funders
- Understanding of the Departmental projects and internal processes to offer support when required
- General typing including use of office and outlook software plus use of inhouse Abler database
- Raising purchase orders on behalf of the Foundation of Light
- Monitoring and ordering of resources and maintaining stock inventory
- Process forms including ticket requests, petty cash requests, signed item requests etc
- Support with daily incoming and outgoing post including mail outs
- Contact with participants including phone calls, emails and letters
- Photocopying, binding, laminating, as required
- Maintaining storage using Share point centralised online facility
- Online facility and room bookings both internal and external
- Assist with event preparation and volunteer for appropriate events and marketing of programmes
- Answering the telephone, taking messages and supporting the wider Business
- Administration with soccer course bookings via Abler online system
- Work across the wider teams as required
- Undertake training on reception duties and use of inhouse booking systems
- Awareness of Safeguarding
Where you'll work
Beacon of Light
Stadium Park
Sunderland
SR5 1SN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CITY OF SUNDERLAND COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
All training to take place in the workplace
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade 4-9)
- Maths (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Commited
- Communication skills
- IT skills
- Positive
- Punctual and reliable
- Self-motivated
- Teamwork
Other requirements
You will be required to undertake other duties from time to time as required. Able to work/volunteer in evenings and at weekends if required. Access to good internet at home to work effectively from home if required.
About this employer
The Foundation of Light are the registered charity of Sunderland Football Club. Based at their award-winning facility the Beacon of Light. Outreach sites in Sunderland, South Tyneside, and County Durham. The Foundation of Light have grown to become one of the most pioneering sports charities in its field, winning multiple awards for our groundbreaking sports, health, community, and education programmes, delivered by our passionate, dedicated and highly skilled team. We are financially independent from the Sunderland Football Club, raising over £4 million each year through donations, grants, contracts, and trading activities. The Foundation collaborates with partners, such as local authorities, higher education and housing associations, taking a lead role in delivering projects to benefit our communities and tackle some of society’s biggest challenges
After this apprenticeship
- Possibility of full time employment upon completion
Ask a question
The contact for this apprenticeship is:
CITY OF SUNDERLAND COLLEGE
The reference code for this apprenticeship is VAC2000006725.
Apply now
Closes in 15 days (Friday 23 January 2026 at 11:59pm)