Business Administration Apprenticeship
Oasis Academy Woodview
Birmingham (B15 2HU)
Closes on Friday 20 February 2026
Posted on 5 January 2026
Contents
Summary
Oasis Academy Woodview is driven by a powerful ethos which aspires to treat everyone inclusively and recognises the importance of a holistic approach to education. This is an exciting opportunity to become part of a high-performing admin team who put our children and community at the forefront of everything we do.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
Wage rises to National Minimum Wage after 12 months if over 19 years old.
- Training course
- Business administrator (level 3)
- Hours
-
Term time only
Monday – Thursday 8am – 4pm
Friday 8am – 3.30pm
37 hours a week
- Start date
-
Monday 23 February 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- To be the first point of contact for visitors to the Academy providing a welcoming, efficient reception service
- To be able to work in a fast-paced reception area multi-tasking between reception duties, card payments, parental, staff & community queries & requirements
- Be the initial point of contact for all enquiries by telephone and in person, advising staff, parents, pupils, and visitors on appropriate source of information
- To be able to deal with challenging situations appropriately whilst maintaining a calm persona
- Ensure all visitors paperwork is checked and the appropriate badges are issued in accordance with OCL policy
- Ensure that visitors are met by the appropriate member of staff or escorted within the Academy
- Maintaining resource stock
- Assist in maintaining the Academy calendar
- Maintain a tidy and orderly reception area
- Use of the Academy MIS – Bromcom e.g., MCAS, dinner registers, communication, payment allocations & monitoring of outstanding balances
- Word processing and data input as directed
- Assist with duplicating, collating and distribution of information to parents/carers, staff, and others
- To always ensure confidentiality when dealing with issues regarding anything that relates to staff, students, parents, or the Academy
- Undertake general clerical duties when directed including photocopying, printing, laminating, and filing
- Sorting incoming mail
- Provide refreshments to visitors when required
- Make telephone calls to parents and carers as required
- Any other reasonable duties as directed by Operations Manager or Senior Admin Team members
Where you'll work
Woodview Drive
Birmingham
B15 2HU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LET ME PLAY LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administration level 3.
More training information
- 20% off the job training
- Tutor support via online platform
- Online sessions and resources provided
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Logical
- Team working
- Creative
- Initiative
Other requirements
passing a Disclosure and Barring Service (DBS) check.
About this employer
Oasis Academy Woodview is driven by a powerful ethos which aspires to treat everyone inclusively and recognises the importance of a holistic approach to education. As well as continuing to build a strong school and deliver a first-class education, it is also our desire to build an interconnected community, recognising that education needs to not exist in isolation from the needs of the whole person.
After this apprenticeship
- Permanent role considered on completion of the apprenticeship
- Level 4 School business professional qualification available
Ask a question
The contact for this apprenticeship is:
LET ME PLAY LIMITED
The reference code for this apprenticeship is VAC2000006718.
Apply now
Closes on Friday 20 February 2026