Business Administration Apprenticeship
MOONSTONE BLOCK MANAGEMENT LTD
Radclyffe House, 66-68 Hagley Rd, (B16 8PF)
Closes in 18 days (Monday 26 January 2026)
Posted on 6 January 2026
Contents
Summary
Join Moonstone Block Management as a Business Administration Apprentice and gain hands-on experience in a professional office environment in the heart of Birmingham. This is an excellent opportunity to develop valuable skills in organisation, communication, and administration while working towards a nationally recognised Level 3 qualification.
- Wage
-
£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9:00 am - 5:00 pm, (1-hour lunch)
35 hours a week
- Start date
-
Monday 2 February 2026
- Duration
-
1 year 3 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Provide general administrative support across the business
- Answer telephone calls and emails in a polite and professional manner
- Assist with processing invoices and handling basic accounts queries
- Attend site visits alongside Property Managers when required
- Maintain accurate records, files, and databases
- Learn and use company systems and software for data management
- Contribute positively to a professional and supportive working environment
- Complete all training tasks and activities set by the apprenticeship programme
Where you'll work
Radclyffe House, 66-68 Hagley Rd,
B16 8PF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE NVQ TRAINING CENTRE LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3
- Teaching and learning the skills, knowledge and behaviours within Business Administration
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Administrative skills
- Communication skills
- Driving License
- Flexible
- Initiative
- IT skills
- Organisation skills
- Problem solving skills
- Team working
Other requirements
Have you considered location/hours/wage?
About this employer
Moonstone Block Management Limited is an established business with a team of 8 employees first launched by Deborah Murphy. It is privately owned by Deborah and her aim is to offer a professional, friendly and personal service to all clients, no matter how big or small the block is. Deborah has over 20 years experience in the property industry and they manage in excess of 1500 units in and around the West Midlands area.
After this apprenticeship
On successful completion of the Business Administration Level 3 apprenticeship, there may be opportunities to progress into a permanent role within Moonstone Block Management. This could include further development within administration, property management support, or other office-based roles. The apprenticeship will provide a strong foundation of transferable skills, industry knowledge, and experience that can support long-term career progression within the property management sector or wider business administration roles.
Ask a question
The contact for this apprenticeship is:
THE NVQ TRAINING CENTRE LIMITED
The reference code for this apprenticeship is VAC2000006717.
Apply now
Closes in 18 days (Monday 26 January 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.