Network Engineer Apprenticeship - West Midlands

VIRGIN MEDIA LIMITED

Birmingham (B26 3RZ)

Closes in 19 days (Monday 26 January 2026)

Posted on 5 January 2026

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Summary

Our Network Engineers are responsible for optimising our fibre network for our customers, through building and commissioning our Business to Business services. Work towards your Level 3 Network Engineer qualification with support from day one, earning a starting salary of £27,000 whilst doing it.

• Wage:

  £27,000 a year

  Check minimum wage rates (opens in new tab)

  Enjoy a starting salary of £27,000. After 12-months in the scheme, your salary will raise to £30,000 with salaries upon successful completion starting from £38,000.

• Training course: Network engineer (level 4)
• Hours: Monday- Friday 9am- 5pm 37.5hrs

  38 hours a week

• Start date:

  Monday 27 April 2026

• Duration:

  2 years

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Working in the Business Delivery Division you’ll be joining the experts bringing vital connections to life. You’ll install and commission our latest broadband and data solutions, test everything end-to-end to make sure services run flawlessly, and show customers how to make the most of their new Virgin Media O2 products. Every day is different, and you’ll see the real impact of your work the moment a customer comes online. Day-to-day, you could be:

• Conducting end-to-end testing to ensure installed services are running perfectly
• Keeping customers and partners updated on progress
• Installing the latest Virgin Media O2 Business to Business network technology
• Providing on-site guidance and training to help customers get the best from our technology

Where you'll work

Eagle Three, Coventry Road
Hatchford Way, Eagle Court
Sheldon
Birmingham
B26 3RZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

FIREBRAND TRAINING LIMITED

Training course

Network engineer (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Apply tools and techniques when securely operating and testing networks.
• Install and configure network components.
• Implement tools and techniques to monitor, identify, analyse and record systems performance in line with defined specifications.
• Maintain security of the network against potential threats.
• Apply tools and or techniques to gather information to troubleshoot issues and or isolate, repair or escalate faults.
• Communicate outcomes of tasks and record actions in line with organisational procedures.
• Upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime.
• Interpret information and or specifications received from a manager, customer or technical specialist and accurately implement the defined requirements.
• Implement techniques to optimise systems or component performance in line with defined specifications.
• Apply the required level of responsibility when organising and prioritising work tasks, clients’ or stakeholders’ requests in line with SLAs and organisation processes.
• Explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints.
• Operate securely, and apply process, policies and legislation within their business responsibilities.
• Configure and maintain network addressing in line with customer requirements.
• Ensure compliance of network engineering outputs with change management processes including Secure Access Service Edge SASE or Zero-trust networking .
• Apply tools and techniques when securely operating and testing networks.
• Install and configure network components.
• Implement tools and techniques to monitor, identify, analyse and record systems performance in line with defined specifications.
• Maintain security of the network against potential threats.
• Apply tools and or techniques to gather information to troubleshoot issues and or isolate, repair or escalate faults.
• Communicate outcomes of tasks and record actions in line with organisational procedures.
• Upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime.
• Interpret information and or specifications received from a manager, customer or technical specialist and accurately implement the defined requirements.
• Implement techniques to optimise systems or component performance in line with defined specifications.
• Apply the required level of responsibility when organising and prioritising work tasks, clients’ or stakeholders’ requests in line with SLAs and organisation processes.
• Explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints.
• Operate securely, and apply process, policies and legislation within their business responsibilities.
• Configure and maintain network addressing in line with customer requirements.
• Ensure compliance of network engineering outputs with change management processes including Secure Access Service Edge SASE or Zero-trust networking .

Training schedule

This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Problem solving skills
• Analytical skills
• Team working
• Initiative

About this employer

We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic technology today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.  When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 89% of our Future Careers workforce feel they have good opportunities to learn and grow at Virgin Media O2!  We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:  - We’re brave. We all play a part in making things happen for our customers and each other, learning from our setbacks and pushing ourselves to be the best. - We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.  - We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.  An apprenticeship with us means gaining valuable experience in your role while working towards a nationally recognised qualification. Around 20% of your working hours will be dedicated to learning with one of our training providers, which we fully fund, so you can earn while you learn at no cost to you! We’re excited about your future too. Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to succeed with us. We’ve got unmissable opportunities across all areas of our business, with all our roles leading into a permanent contract after completion. We’ve worked hard to make every stage of our application process fair and inclusive. You’ll be seen for your skills, strengths and motivation – nothing more, nothing less. Our process consists of an application form, an online exercise, a telephone interview, a coaching call and an assessment centre. Each stage is reviewed by real people so there’s no artificial intelligence making decisions on our candidates. Join us on one of our Apprenticeships and let’s grow together!

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

The programme is fully funded by us, and we’ll support you from day one, ensuring you complete your apprenticeship with a nationally recognised qualification. This apprenticeship will lead to a permanent role after successful completion.

Ask a question

The contact for this apprenticeship is:

FIREBRAND TRAINING LIMITED

The reference code for this apprenticeship is VAC2000006530.

Apply now

Closes in 19 days (Monday 26 January 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.