Business Admin Apprentice (Sport and Leisure)
Tendring District Council
Vista Road (CO15 6DB)
Closes in 26 days (Sunday 18 January 2026 at 11:59pm)
Posted on 23 December 2025
Contents
Summary
As a Business Administration Assistant, you'll need to be organised and flexible as the workload is varied and ranges from making bookings, raising invoices, chasing payments, booking birthday parties, responding to customers enquiries, organising and attending events & meetings.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Thursday
8.45am to 5.15pm
Friday
8.45am to 4.45pm
However, weekend and bank holiday working as well as outside these hours may be required.
37 hours a week
- Start date
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Monday 16 February 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As a Business Administration Assistant, you'll need to be organised and flexible as the workload is varied and ranges from making bookings, raising invoices, chasing payments, booking birthday parties, responding to customers enquiries, organising and attending events & meetings.
Along with the above you will be ensuring you keep the customer notices and information up to date in around the centre and on social media pages. Supporting and assisting the management of our junior lessons and courses, continuing to market and campaign spaces available to ensure lessons and courses are meeting their required numbers.
- Responding to customer enquires via telephone/ emails/ face to face meetings
- Making bookings on our computer system
- Raising/ receipt orders/invoices
Where you'll work
Clacton Leisure Centre
Vista Road
CO15 6DB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TENDRING DISTRICT COUNCIL
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Apprenticeship Standard at Level 3
- The Business Administrator Apprenticeship Standard at Level 3 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English
- Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring
- The minimum duration of the apprenticeship is 12-18 months, with an additional 3 months for an externally assessed end point assessment
- A maximum total of 21 months plus functional skills if required
- Prior learning and experience will also be taken into consideration
Further information on the standard can be viewed here-
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Team working
- Creative
- Initiative
- Patience
Other requirements
Apprenitces may be required to work on reception.
About this employer
Tendring District Councils (TDC) main offices are based in Clacton-on-Sea, Essex.
After this apprenticeship
- There are many opportunities for progression within Tendring District Council either within the Leisure Department or elsewhere as this apprenticeship progresses
Ask a question
The contact for this apprenticeship is:
TENDRING DISTRICT COUNCIL
The reference code for this apprenticeship is VAC2000006417.
Apply now
Closes in 26 days (Sunday 18 January 2026 at 11:59pm)