Business Administration Apprenticeship

DHL Supply Chain limited

Manchester (M32 0UT)

Closes on Wednesday 28 January 2026

Posted on 23 December 2025

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Summary

Join DHL in Manchester as a Business Administration Level 3 Apprentice and kickstart your career in logistics! As an Administrative Assistant in our Compliance Team, you'll ensure our operations meet safety and legal standards while earning and learning in a dynamic environment. Apply now for a chance to make an impact!

• Wage:

  £21,000 a year

  Check minimum wage rates (opens in new tab)

  £21,000 annual salary

• Training course: Business administrator (level 3)
• Hours: 5 day working week, daytime only. Shifts TBC.

  40 hours a week

• Start date:

  Sunday 1 February 2026

• Duration:

  1 year 5 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Being the face of the team – meeting and greeting all visitors to site with professionalism
• Handling incoming and outgoing mail and deliveries
• Managing calls and directing queries to the right team
• Welcoming visitors and contractors, ensuring sign-in and security protocols
• Filing vehicle records and updating our Fleet Management System (MOT, Tax dates, key locations)
• Administering penalty charge notices and scanning documents
• Monitoring office supplies and placing orders when needed
• Supporting compliance processes to keep our vehicles safe and legal

Where you'll work

Unit 3
Lumsdale Road, Stretford
Manchester
M32 0UT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SR APPRENTICESHIPS LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

5 day working week, with 1 day a week assigned to apprenticeship learning. You will work on site in Manchester.

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Organisation skills
• Logical
• Team working
• Patience

Other requirements

As part of the Business Administration Level 3 Apprenticeship, you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years as it is a government funded apprenticeship programme.

About this employer

Founded in 1969, DHL is the world's leading logistics company. Our 395,000 people in over 220 countries and territories work every day to help our customers cross borders, reach new markets and grow their businesses. DHL Supply Chain, part of the DHL Group, is the world's leading logistics provider and by joining DHL Supply Chain, you are joining a company that offers limitless opportunities to grow

https://careers.dhl.com/global/en/dsc-nextgenerationtalent-uk (opens in new tab)

Company benefits

As part of a growing DHL population, you'll receive access to a variety of excellent benefits including 25 days holiday, pension scheme, medical cover, childcare vouchers, retail discounts, mental health support, and private GP services. 

After this apprenticeship

Once the apprenticeship is completed, candidates could move into a role in the compliance team. 

Ask a question

The contact for this apprenticeship is:

SR APPRENTICESHIPS LIMITED

The reference code for this apprenticeship is VAC2000006414.

Apply now

Closes on Wednesday 28 January 2026

After signing in, you’ll apply for this apprenticeship on the company's website.