Administration, Membership & International Trade Assistant Apprentice

LONDON BOROUGH OF HOUNSLOW CHAMBER OF COMMERCE LIMITED

ISLEWORTH (TW7 4HS)

Closes on Sunday 1 February 2026

Posted on 19 December 2025

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Summary

Administration, membership & International Trade Assistant role will provide support to managers, Directors, and other employees by handling office tasks, updating our CRM, creating marketing materials, attending events, providing polite and professional assistance and generally being a helpful and positive presence in the workplace.

Wage

£26,500 a year

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday- Friday 9:30am- 5:30pm

35 hours a week

Start date

Tuesday 10 February 2026

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The Administration, membership & International Trade Assistant should be professional, and attentive while also being accurate. They should always be prepared and responsive, willing to meet each challenge directly. Administration, membership & International Trade Assistant must be comfortable with computers, general office tasks, including verbal and written communication.

In such a small company, you will be expected to put your hand to a little bit of everything. Most importantly, the Administration, membership & International Trade Assistant should have a genuine desire to meet the needs of others and a master multi-tasker with excellent communication skills and an upbeat attitude; every day is different. The Administration, membership & International Trade Assistant should have an interest in international trade and networking, as this role involves being personable.

  • Handling office tasks, such as filing, generating reports and presentations
  • General IT skills, including website maintenance
  • Using computers to generate reports/spreadsheets, create presentations, and conduct research
  • Maintain polite and professional communication via phone and e-mail
  • Anticipate the needs of others in order to ensure their seamless and positive experience
  • Raising invoices
  • Assisting with event
  • Creating, sending and scheduling emails to go out to the 8k database and cleansing the data
  • Updating our CRM
  • Attending networking events
  • Organising events

Where you'll work

SPRING GROVE HOUSE
WEST THAMES COLLEGE
LONDON ROAD
ISLEWORTH
TW7 4HS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WEST THAMES COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Non judgemental
  • Patience

About this employer

West London Chambers of Commerce is a highly proactive, government award winning, and royally recognised organisation.

 

We can help your business grow through networking and introductions, to maximise marketing and business opportunities. Using our 8,500 subscribers and nearly 800 members plus links with our neighbours, we can help fast track your business to growth.

 

We are now the second largest and fastest growing Chamber of Commerce in London

After this apprenticeship

  • Pathway into a perm role

Ask a question

The contact for this apprenticeship is:

WEST THAMES COLLEGE

The reference code for this apprenticeship is VAC2000006155.

Apply now

Closes on Sunday 1 February 2026