Markel International Equine Claims Apprenticeship
MARKEL INTERNATIONAL HOLDINGS LIMITED
London (EC3M 3AZ)
Closes on Monday 16 February 2026
Posted on 19 December 2025
Contents
Summary
Markel international is the perfect place to kick-start your career in the insurance industry and we are seeking a passionate apprentice to join our Claims team. Throughout the structured training programme you will be supported by Claims Adjusters and Senior Claims Adjusters, whom all have extensive knowledge and experience in their field.
- Wage
-
Competitive
Competitive wage offered
- Training course
- Insurance practitioner (level 3)
- Hours
-
Monday - Friday, Shifts to be confirmed.
35 hours a week
- Start date
-
Tuesday 1 September 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As a trainee Claims Technician you’ll become a key part of the Equine team, delivering a market leading claims service.
Within the programme you will:
- Take part in structured training conducted by senior employees with an extensive amount of knowledge in the industry to ultimately help successful candidates learn the fundamentals of insurance
- Shadow senior adjusters, learning best practices and advanced claims handling techniques
- Provide administrative and data management support, ensuring accuracy and compliance across systems
- Progress to handling claims under supervision, building technical expertise in claims processes
- Actively participate in team meetings and contribute to departmental projects, supporting collaborative initiatives in claims and the wider business
- Attend meetings with internal teams and external stakeholders, gaining exposure to industry relationships
- Maintain accurate records and documentation, supporting regulatory and operational standards
- Respond promptly to broker, insured and third-party requests, delivering excellent client service
- Assist with data reporting and research, supporting strategic decision-making
- Help to coordinate and attend broker events, developing networking and relationship-building skills
- Attend regular check-ins to review performance so that you have every opportunity to progress and gain more autonomy within your role
- Work towards your Certificate in Insurance via your apprenticeship
Where you'll work
20
Fenchurch Street
London
EC3M 3AZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DAVIES LEARNING SOLUTIONS LIMITED
Training course
Insurance practitioner (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
- Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
- Analyse data to make evidence based decisions.
- Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
- Apply appropriate method of communication for audience and circumstances.
- Records, verifies, maintains and where appropriate, shares information.
- Compliant with relevant governance, policies and procedures.
- Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
- Balances competing priorities in order to meet deadlines.
- Builds and maintains positive relationships.
- Work as part of a team to help achieve results.
- Identify potential claims fraud and determine the correct action to prevent loss.
- Manage insurance claims and/or payments within the limits of responsibility in line with policies and procedures.
- Identify and manage insurance risks within the limits of responsibility in line with policies and procedures.
- Recommend insurance and premiums decisions within the limits of responsibility and in line with organisational policies and procedures.
- Gather and interpret relevant information to provide a return on insurance decisions.
- Match client’s needs with available insurance products and services.
- Optimises the potential return on insurance decisions within the scope of own role by identifying and positioning the client’s case with the insurer.
- Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
- Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
- Analyse data to make evidence based decisions.
- Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
- Apply appropriate method of communication for audience and circumstances.
- Records, verifies, maintains and where appropriate, shares information.
- Compliant with relevant governance, policies and procedures.
- Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
- Balances competing priorities in order to meet deadlines.
- Builds and maintains positive relationships.
- Work as part of a team to help achieve results.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4 / C)
- Maths (grade 4 / C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Analytical skills
About this employer
Welcome to Markel where we take great pride in what we do. To us, insurance isn’t just a policy - it’s a vital promise that gives people and businesses the confidence to move forward, each and every day. Here, you’ll find exceptional people, without the ego. People who’ll bring out your best, and support you at every step, because it’s who we are and the secret to our success.
We are a leading global speciality insurer with a truly people first-approach. With over 5,000 employees across the globe, finding creative solutions for complex risks is our passion. And our broad array of tools and knowledge allows us to create tailored coverage solutions for even the most complex needs.
After this apprenticeship
- Claims Adjuster
Ask a question
The contact for this apprenticeship is:
DAVIES LEARNING SOLUTIONS LIMITED
The reference code for this apprenticeship is VAC2000006057.
Apply now
Closes on Monday 16 February 2026
After signing in, you’ll apply for this apprenticeship on the company's website.