Support Worker Apprentice
BAMBURGH HOUSE LIMITED
Colchester, COLCHESTER
Closes on Friday 27 February 2026
Posted on 12 January 2026
Contents
Summary
This is a hands-on support role working with individuals with learning disabilities and autism. You will provide person-centred support, promote independence, and help people achieve positive outcomes, while developing your skills through training and career progression opportunities.
- Wage
-
£23,601 a year
- Training course
- Adult care worker (level 2)
- Hours
-
Monday to Sunday (working every other weekend). 12.25 hour shifts, days 09:30-21:45 and nights 21:30-09:45.
37 hours a week
- Start date
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Monday 2 March 2026
- Duration
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1 year
- Positions available
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2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Provide person-centred support to individuals with learning disabilities and autism, promoting independence and choice
- Support individuals with daily living activities, including preparing meals, and accessing the community
- Accurately complete daily records and documentation using digital systems
- Support individuals to engage in meaningful activities, education, or employment opportunities
- Work positively with colleagues and follow policies, procedures, and mandatory training requirements
- Build positive, professional relationships with individuals, families, and professionals
- Support individuals with emotional wellbeing and respond appropriately to behaviours that may be challenging
- Maintain a safe and clean environment, following health and safety procedures
- Promote and respect dignity, privacy, and safeguarding at all times
- Participate in supervision, training, and ongoing learning to develop skills and knowledge
- Communicate effectively with team members and report concerns appropriately
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- 24 Lenz Close, Colchester, CO1 2FP
- 47 Lower Park Road, Brightlingsea, Colchester, CO7 0JX
- BAMBURGH HOUSE, CLACTON ROAD, THORRINGTON, COLCHESTER, CO7 8JN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
COLCHESTER INSTITUTE
Training course
Adult care worker (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Support individuals they are working with according to their personal care/support plan
- Ask for help from an appropriate person when not confident or skilled in any aspect of their role
- Provide individuals with information to enable them to have a choice about the way they are supported
- Encourage individuals to participate in the way their care and support is delivered
- Ensure the individual knows what they are agreeing to regarding the way in which they are supported
- Contribute to the on-going development of care/support plans for the individual they support
- Support individuals with cognitive, physical or sensory impairments
- Ensure dignity is at the centre of all work with the individuals they support, their families, carers and advocates
- Demonstrate all work is person centred, accommodating the individual’s needs, wishes and preferences
- Demonstrate empathy (understanding and compassion) for individuals they support
- Demonstrate courage in supporting people in ways that may challenge their personal/cultural beliefs
- Speak clearly and exhibit positive non-verbal communication to individuals, families, carers and advocates
- Use the preferred methods of communication of the individual they support according to their language, culture, sensory needs and their wishes
- Identify and take steps to reduce environmental barriers to communication
- Demonstrate they can check for understanding
- Write clearly and concisely in records and reports
- Keep information safe and confidential according to agreed ways of working
- Recognise potential signs of different forms of abuse
- Respond to concerns of abuse according to agreed ways of working
- Recognise, report and challenge unsafe practices
- Promote the health and wellbeing of the individual they support
- Move people and objects safely
- Demonstrate how to reduce the spread of infection, including use of best practice in hand hygiene
- Demonstrate the promotion of healthy eating and wellbeing by ensuring individuals have access to fluids, food and nutrition
- Demonstrate how to keep people, buildings and themselves safe and secure
- Carry out fire safety procedures when required
- Use risk assessments to support individuals safely
- Recognise symptoms of cognitive impairment, e.g. Dementia, learning disabilities and mental health
- Monitor and report changes in health and wellbeing for individuals they support
- Reflect on your own work practices
- Demonstrate the development of their own skills and knowledge, including core skills in writing, numbers and information technology
- Demonstrate their contribution to their development plan
- Demonstrate ability to work in partnership with others to support the individual
- Identify sources of support when conflicts arise with other people or organisations
- Demonstrate they can work within safe, clear professional boundaries
- Show they can access and apply additional skills required to perform the specific job role competently
Training schedule
- The apprentice will be working towards the Adult Care Worker Level 2 Apprenticeship Standard including the City & Guilds Level 2 Diploma in Care
- Apprentices will receive 1-to-1 tutor support from an assessor with tuition arranged on an individual basis
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Team working
- Patience
Other requirements
Applicants must be aged 18+ due to the working hours required for this role.
The role is hands-on, working with individuals with learning disabilities and autism, including behaviours that may be challenging.
Some time will be spent completing digital records and training.
Applicants should be adaptable, resilient, and committed to supporting others.
About this employer
We are a values-led care provider supporting individuals with learning disabilities and autism to live fulfilling and meaningful lives. We currently support 7 service users across 4 locations, with a dedicated team of 25 staff members delivering person-centred, high-quality support that promotes independence, choice, and inclusion. We place strong emphasis on training, development, and progression, and are committed to continuous improvement and positive outcomes for both the people we support and our staff team.
https://bamburghhouse.co.uk/ (opens in new tab)
Company benefits
£500 bonus payment for gaining a Level 3 Diploma or above, company pension, accrue additional holiday days linked to length of service, enhanced bank holiday pay, Blue Light discount card, wellbeing & employee assistance programme
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
On successful completion of the apprenticeship, there are clear progression routes within the organisation. These include opportunities to progress into Location Support Lead, and higher management roles, depending on experience and performance.
There is also strong support for continued professional development, with opportunities to progress onto a Level 3 or Level 4 Diploma in Health and Social Care, enabling further career development both within the organisation and across the wider health and social care sector.
Ask a question
The contact for this apprenticeship is:
COLCHESTER INSTITUTE
The reference code for this apprenticeship is VAC2000005991.
Apply now
Closes on Friday 27 February 2026
After signing in, you’ll apply for this apprenticeship on the company's website.