Events Management Apprentice

MICE CONCIERGE LIMITED

Haynes Bedford (MK45 3QQ)

Closes in 31 days (Monday 19 January 2026 at 11:59pm)

Posted on 18 December 2025

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Summary

We need an enthusiastic, Events Operations Apprentice in our team to support a wide range of in-person & virtual events. You will gain hands-on experience in virtual event production, onsite check-in, pre-event registration, event website and app build and management, accommodation services, venue finding, and general event operations.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Salary increases to £15600 in April 2026

Training course
Business administrator (level 3)
Hours
Monday to Friday 9.00am to 5.30pm (including 1 hour unpaid lunch)

38 hours a week

Start date

Monday 26 January 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities:

MICE Concierge supports clients with a comprehensive range of event services. These include virtual event production, onsite check-in and badging, pre-event registration, event website and app build and management, full exhibitor and sponsor management, delegate and group accommodation services, venue finding and more

Your duties will include:

  • Plan, set up, and deliver virtual event production, including speaker briefings, rehearsals, live session support, and technical troubleshooting
  • Assist with the configuration and onsite delivery of onsite check-in and badging, ensuring a smooth delegate experience and accurate badge production
  • Coordinate pre-event registration, including registration build via EventsAir, data management, tracking, confirmation emails, and reminders
  • Build, update, and maintain event websites to ensure accurate content and a seamless user experience
  • Configure and manage event apps, including schedules, notifications, and attendee engagement features
  • Support exhibitor and sponsor coordination, including asset collection, logistics, deadlines, and communications
  • Manage delegate accommodation, including dedicated event website setup, bedroom allocation management, individual bookings, confirmations, special requests, and related administration
  • Support and manage group accommodation bookings, liaising with client and suppliers and maintaining accurate rooming lists
  • Assist with venue sourcing, researching options, comparing proposals, managing contracts and end-to-end support
  • Support the operations team with platform setups using EventsAir
  • Provide administrative support to the operations team using HubSpot
  • Assist with general office and administrative duties to support all departments

Where you'll work

Unit 4 Appley Court
Appley Wood Corner
Haynes Bedford
MK45 3QQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • On the job training delivered by the employer
  • Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
  • Allocation of an apprenticeship delivery coach who will carry out regular training
  • Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
    Identify, track and support 6 hours off the job training activities.
    Quarterly formal progress review meetings, identifying learning achievements and next steps

More training information

  • This apprenticeship provides a strong foundation for a career in the events industry, offering exposure to real projects, clients, and event systems like EventsAir, Cvent and HubSpot
  • The role is generally office-based, but you’ll also be required to travel and attend onsite events to support with our onsite check-in and badging service and onsite virtual production service

Requirements

Essential qualifications

GCSE in:

  • English (grade Minimum Grade C or 4)
  • Maths (grade Minimum Grade C or 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Team working
  • Creative

Other requirements

Applicants will need to have:

  • Full UK Driving Licence and access to a vehicle
  • Have a full and valid Passport

About this employer

MICE CONCIERGE are a full-service events agency for professional associations, delivering a customisable suite of services to suit your brief and budget.
We are OBSESSED with all things events. 

The painstaking administration that clogs up your to-do list? Send it our way. Struggling with all the logistics you need to juggle? Juggling is our specialty. Keen to elevate your association’s event with digital integrations, but no idea where to start? Every member of our team is a digital-native, tech-savvy superstar.

Whether you want us to plug specific resource gaps or take control of every last detail, we know your number 1 priority is delivering a best-in-class attendee experience for your members – so that’s our priority too.

Our people are without a doubt our greatest asset. Friendly, resourceful, and tirelessly dedicated to exceeding your expectations, we’re very proud of the lovely feedback we receive from clients. We genuinely love what we do, and we’re glad to hear that it shows!

http://www.miceconcierge.com (opens in new tab)

After this apprenticeship

  • The aim is for the successful candidate to become a permanent member of the team upon completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

The reference code for this apprenticeship is VAC2000005705.

Apply now

Closes in 31 days (Monday 19 January 2026 at 11:59pm)