Level 3 Apprentice Data Technician
Sandwell Metropolitan Borough Council
Oldbury (B69 3ES)
Closes in 18 days (Monday 5 January 2026 at 11:59pm)
Posted on 18 December 2025
Contents
Summary
Are you passionate about working with data and keen to develop skills in analysis, reporting, and performance monitoring? We’re looking for an enthusiastic Data Technician Apprentice to join our team where you’ll learn to collect, manage and analyse data to support the Council's work and improve services for our communities.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Data technician (level 3)
- Hours
-
Monday to Friday - between the hours of 8am - 5pm.
37 hours a week
- Start date
-
Monday 2 March 2026
- Duration
-
2 years 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Under supervision and with training, you will:
- Help collect, check, and input performance and service data accurately.
- Support the production of simple reports and dashboards to monitor how services are performing.
- Learn how to use Council data systems and software to retrieve and analyse information.
- Assist colleagues in ensuring data is accurate, up to date, and stored correctly.
- Help document basic processes and keep clear records of data and reporting activity.
- Work with staff across different teams to share information and help improve data quality.
- Take part in team meetings and projects that support service improvement.
- Develop your understanding of data protection, information governance, and confidentiality.
- Promote equality, diversity, and inclusion in all areas of your work.
As your confidence and skills grow, you’ll take on more responsibility and contribute to more complex data and reporting tasks.
Where you'll work
Operations & Development Centre
Direct 2 Industrial Park
Roway Lane
Oldbury
B69 3ES
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
QA LIMITED
Training course
Data technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Select and migrate data from already identified sources.
- Format and save datasets.
- Summarise, analyse and explain gathered data.
- Combine data sets from multiple sources and present in format appropriate to the task.
- Use tools and/or apply basic statistical methods to identify trends and patterns in data.
- Identify faults and cleanse data to improve data quality, for example identifying gaps, duplicate entries, outliers and unusual variances, including cross-checking across data elements or between data sources.
- Audit data results for maintenance of data quality, reviewing a data set once all sources are combined, to ensure accuracy, completeness, consistency and traceability from original data.
- Demonstrate the different ways of communicating meaning from data in line with audience requirements.
- Produce clear and consistent documentation of the data provided to others and of actions completed. Where appropriate or mandated by the working context, this documentation should use standard organisational templates.
- Store, manage and distribute data in compliance with organisational, national, sector specific standards and or legislation.
- Considers sustainability and ways to reduce impact. For example, using cloud storage, sharing links to files, avoid storing multiple versions of files, and reducing the use of physical handouts of documentation.
- Parse data against standard formats, and test and assess confidence in the data and its integrity.
- Operate collaboratively in a working context that accounts for, and takes advantage of, the roles, skills and activities of others, especially those interacting with the same data sets or working towards a common goal.
- Prioritise own activities within the context of the duties to be performed, taking account of any known or expected impact on others.
- Follows equity, diversity and inclusion policies in the organisation for a common goal.
- Demonstrate the ability to use different tools and methods to formulate and utilise effective prompts to research, apply, and evaluate data transformation techniques.
- Select and migrate data from already identified sources.
- Format and save datasets.
- Summarise, analyse and explain gathered data.
- Combine data sets from multiple sources and present in format appropriate to the task.
- Use tools and/or apply basic statistical methods to identify trends and patterns in data.
- Identify faults and cleanse data to improve data quality, for example identifying gaps, duplicate entries, outliers and unusual variances, including cross-checking across data elements or between data sources.
- Audit data results for maintenance of data quality, reviewing a data set once all sources are combined, to ensure accuracy, completeness, consistency and traceability from original data.
- Demonstrate the different ways of communicating meaning from data in line with audience requirements.
- Produce clear and consistent documentation of the data provided to others and of actions completed. Where appropriate or mandated by the working context, this documentation should use standard organisational templates.
- Store, manage and distribute data in compliance with organisational, national, sector specific standards and or legislation.
- Considers sustainability and ways to reduce impact. For example, using cloud storage, sharing links to files, avoid storing multiple versions of files, and reducing the use of physical handouts of documentation.
- Parse data against standard formats, and test and assess confidence in the data and its integrity.
- Operate collaboratively in a working context that accounts for, and takes advantage of, the roles, skills and activities of others, especially those interacting with the same data sets or working towards a common goal.
- Prioritise own activities within the context of the duties to be performed, taking account of any known or expected impact on others.
- Follows equity, diversity and inclusion policies in the organisation for a common goal.
- Demonstrate the ability to use different tools and methods to formulate and utilise effective prompts to research, apply, and evaluate data transformation techniques.
Training schedule
At the end, you will gain a Level 3 Data Technician apprenticeship qualification. This will include any Functional Skills as appropriate.
The apprenticeship will also include a proportion of 20% off-the-job training and a robust programme of mandatory apprentice training provided by Sandwell Council to include: Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity.
Requirements
Essential qualifications
GCSE in:
- English Language (grade A-C/9-4 /L2 equivalent)
- Maths (grade A-C/9-4 /L2 equivalent)
- one other subject outside of English Lang. & Maths (grade A-C/9-4 /L2 equivalent)
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
- Willingness to learn
- Reliable and trustworthy
- Self-motivated
- Positive and enthusiastic
- Able to follow instructions
- Maintain confidentiality
- Excellent IT Skills
- Methodical
Other requirements
A genuine interest in data, IT, and problem-solving as you will be working at a computer all day.
A polite and friendly manner as you will be answering customer calls and expected to work in a professional manner representing the company at all times and required to multi-task.
You must be willing and able to attend training and undertake learning as required.
About this employer
Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.
http://www.sandwell.gov.uk (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
The post is offered on a fixed-term contract to cover the duration of the apprenticeship training. You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for.
Ask a question
The contact for this apprenticeship is:
QA LIMITED
The reference code for this apprenticeship is VAC2000005671.
Apply now
Closes in 18 days (Monday 5 January 2026 at 11:59pm)