Ocean Freight Import Apprentice

BAKER FREIGHT

Weybridge Kent (KT13 0NY)

Closes in 24 days (Monday 12 January 2026 at 11:59pm)

Posted on 18 December 2025


Summary

We are looking for an enthusiastic and motivated Apprentice Ocean Freight Import Clerk to join our team. You will receive hands-on training and mentorship, working alongside experienced professionals to learn ocean freight imports, shipping documentation, customs procedures, and international trade regulations.

Training course
International freight forwarding specialist (level 3)
Hours
Monday to Friday 9.00am to 5.30pm

38 hours a week

Start date

Monday 19 January 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Assist with Documentation:

  • Help prepare and review basic ocean freight import documents, such as bills of lading, customs declarations, delivery orders, and invoices
  • Ensure all required paperwork is accurate and filed correctly under the guidance of senior team members

Support Customs Clearance:

  • Assist in coordinating with customs brokers to ensure goods are cleared efficiently
  • Learn the import regulations and documentation required for smooth customs processing

Track Shipments:

  • Assist with monitoring and tracking the status of ocean shipments from port of origin to final destination
  • Communicate shipment updates to customers and internal teams as needed

Coordinate with Freight Forwarders & Carriers:

  • Help liaise with shipping carriers, freight forwarders, and
  • Assist in managing schedules and timelines to ensure timely deliveries

Recordkeeping and Compliance:

  • Maintain organised files for shipments, invoices, and other import-related documents
  • Assist in ensuring compliance with relevant import/export regulations and company procedures

Customer Service Support:

  • Respond to basic customer inquiries regarding shipment status, delays, or required documents
  • Help resolve minor issues with shipments under the direction of senior team members

Where you'll work

Employer Address Yoooserv No 5 the Heights
Weybridge Kent
KT13 0NY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Training course

International freight forwarding specialist (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.
  • Air. Use and adapt terminology appropriate to the air freight industry.
  • Air. Select and use documentation appropriate to the air freight industry.
  • Ocean. Use and adapt terminology appropriate to the ocean freight industry.
  • Ocean. Select and use documentation appropriate to the ocean freight industry.
  • Road. Use and adapt terminology appropriate to the road freight industry.
  • Road. Select and use documentation appropriate to the road freight industry.
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.

Training schedule

  • On the job training delivered by the employer
  • Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
  • For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
  • Allocation of an apprenticeship delivery coach who will carry out regular training
  • Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
  • Identify, track and support 6 hours off the job training activities
  • Quarterly formal progress review meetings, identifying learning achievements and next steps

Requirements

Essential qualifications

GCSE in:

  • English (grade Minimum Grade C or 4)
  • Maths (grade Minimum Grade C or 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Desire to learn and grow

About this employer

Baker Freight is an exciting, forward thinking freight forwarding company driven by a positive mindset! We look for real partnerships, using the latest technology, but with humans at the forefront of everything we do. We are not built like the old guard; we are ambitious whilst ensuring we remain flexible in our offerings to our clients.

We believe in people first, whether that be our own staff, our customers or suppliers. It is about treating everyone with respect and care. We aim to deliver high levels of customer service and challenge ourselves to find new ways of helping our customers achieve their goals.

We are a team, valuing everyone’s contribution, to ensure the best results for our customers and our business.

 

http://www.bakerfreight.co.uk (opens in new tab)

Company benefits

Structured training and mentoring.
Career development opportunities within freight forwarding and logistics.
Friendly and supportive working environment.

After this apprenticeship

  • Potential for permanent employment upon successful completion of the apprenticeship
     

Ask a question

The contact for this apprenticeship is:

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

The reference code for this apprenticeship is VAC2000005575.

Apply now

Closes in 24 days (Monday 12 January 2026 at 11:59pm)