Receptionist Apprentice

MODERN MONTESSORI INTERNATIONAL LTD

SURREY (CR0 6TJ)

Closes in 7 days (Saturday 17 January 2026 at 11:59pm)

Posted on 8 January 2026

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Contents

Summary

Welcome visitors, calls, emails, admin support.

Wage

£9,815 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

After the apprenticeship is complete, we   will review and salary will  be £26,000

Training course
Business administrator (level 3)
Hours
The role is Monday to Friday approx. 25 hrs. per week with flexible working hours between 8am and 6 pm.

25 hours a week

Start date

Thursday 29 January 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Provides front-of-house support by welcoming children, parents, carers, and visitors in a friendly and professional manner. Acts as the first point of contact, answering phone calls, emails, and enquiries and directing them appropriately. Handles basic administrative tasks, including booking appointments, managing emails, and maintaining accurate records such as registers, contact details, and visitor logs. Supports the manager with day-to-day administrative duties and assists the admin and finance teams with filing, data entry, invoicing support, and fee-related correspondence.

  • Welcome children, parents, carers, and visitors in a friendly and professional manner
  • Answer telephone calls, emails, and general enquiries, directing them appropriately
  • Maintain accurate records, including registers, contact details, and visitor logs
  • Support the manager with day-to-day administrative tasks
  • Assist the admin and finance departments with tasks such as filing, data entry, invoicing support, and fee-related correspondence
  • Ensure confidentiality of sensitive information in line with GDPR and safeguarding policies
  • Support admissions processes, including distributing and collecting forms
  • Maintain a tidy, safe, and welcoming reception area
  • Follow safeguarding and child protection policies at all times
  • Challenge unidentified visitors and follow sign-in procedures
  • Report any safeguarding concerns to the designated safeguarding lead (DSL)
  • Understanding of confidentiality and data protection
  • Willingness to undertake safeguarding and relevant training
  • Enhanced DBS check required

This role is essential in creating a welcoming environment while supporting the efficient operation of the early years setting.

Where you'll work

46 LESLIE GROVE
CROYDON
SURREY
CR0 6TJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CROYDON COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Non judgemental
  • Patience

About this employer

Modern Montessori International Group is fully committed and passionate about providing only the best
in early years education. This is demonstrated in our Mission, Vision and Core Values and is extended to
our responsibility to the community and the environment.

We will provide exemplary management of our Pre-School Services for children, ensure the design and delivery of our teacher training programmes are of the highest quality, conduct relevant and enriching
continual training and education courses through MMI.

We assure all our Customers that we are dedicated in the delivery of the services that we provide, and we uphold all requirements to the highest standards determined by our Government.

https://www.modernmontessori-intl.com/ (opens in new tab)

After this apprenticeship

After the apprenticeship is complete, we will review performance and may offer a permanent position.

Ask a question

The contact for this apprenticeship is:

CROYDON COLLEGE

The reference code for this apprenticeship is VAC2000005558.

Apply now

Closes in 7 days (Saturday 17 January 2026 at 11:59pm)