Business Administration Apprentice - Recruitment Industry

PCP RECRUITMENT LTD

Oldbury (B69 3ES)

Closes in 16 days (Friday 2 January 2026)

Posted on 16 December 2025

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Summary

Are you an organised, motivated individual looking to kick-start your career in business administration? Do you thrive in a fast-paced environment and enjoy working with people? Join this dynamic recruitment team as a Business Administration Apprentice and gain hands-on experience while earning a nationally recognised qualification.

• Wage:

  £14,918.80 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  The employer will review the pay on a regular basis to offer enhancements.

• Training course: Business administrator (level 3)
• Hours: 9am to 5pm - Monday to Friday

  38 hours a week

• Start date:

  Monday 12 January 2026

• Duration:

  1 year 3 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a Business Administration Apprentice, you’ll play a vital role in supporting the recruitment team and ensuring the office runs smoothly. This is an excellent opportunity to develop strong administrative, communication and organisational skills within the thriving recruitment sector.

Key Responsibilities:

• Providing administrative support to the recruitment team
• Managing and updating candidate records accurately
• Formatting CVs and assisting with job advertisements
• Handling incoming calls and emails professionally
• Scheduling interviews and coordinating candidate communication
• Maintaining organised digital and paper filing systems
• Supporting general office duties and helping improve processes
• Assisting with the timesheet/payroll process and data entry

Where you'll work

Unit 22, Direct, Flexspace, 2 Roway Ln,
Oldbury
B69 3ES

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE NVQ TRAINING CENTRE LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Teaching and learning the skills, knowledge and behaviours within Business Administration Level 3.

Requirements

Essential qualifications

GCSE or equivalent in:

• Maths (grade 4)
• English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Administrative skills
• Attention to detail
• Communication skills
• Customer care skills
• Flexible
• Initiative
• IT skills
• Organisation skills
• Team working

Other requirements

Have you checked the suitability of the hours/pay and location before applying for this apprenticeship?

About this employer

Part of a nationwide network of over 100 offices providing recruitment and training services to the transport and logistics industry for over 40 years.

After this apprenticeship

Long term career opportunity provided with future progression available.

Ask a question

The contact for this apprenticeship is:

THE NVQ TRAINING CENTRE LIMITED

The reference code for this apprenticeship is VAC2000005454.

Apply now

Closes in 16 days (Friday 2 January 2026)

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