Apprentice Team Leader - Older People

East Sussex County Council

Eastbourne (BN22 9QL)

Closes in 26 days (Sunday 11 January 2026)

Posted on 16 December 2025

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Summary

Are you ready for the next step in your career? If you are organised, self-motivated, and interested in developing and supporting others, this could be the role for you!

If you are interested in developing your leadership skills, then we’re offering an exciting opportunity for motivated individuals to join our team.

• Wage:

  £30,084 a year

  Check minimum wage rates (opens in new tab)

  £30,084 -£31,074 per annum (includes two increments for weekend working)

• Training course: Team leader (level 3)
• Hours: The role involves working shifts between the hours of 7.00am and 10.00pm, including weekends and Bank Holidays.

  37 hours a week

• Start date:

  Monday 23 February 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

We are a caring and supportive team, and we pride ourselves on our extensive, induction and training programme.

The Joint Community Rehabilitation service (JCR) is at the heart of care in the community. Our teams assist older adults after an illness or injury get back to independence in their own home.

In this development role you will spend the first 12 months enhancing your leadership skills and learning the Team Leader role through working on ‘duty’ and being the first port of contact for Support Workers for advice including at evenings and weekends. You will take the lead on a key service area, for example medication and Equality & Diversity and first visits.

During this 12 month period you will work towards completing the Team Leader Level 3 apprenticeship, and your salary will be at Single Status 7.

After the 12-month development period you will line manage a team of Support Workers/Lead Support Workers and oversee client review visits and monitor the progression of clients.

Upon commencement of these duties your salary will increase to Single Status 8.

Where you'll work

2 Firwood Close
Eastbourne
BN22 9QL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

EAST SUSSEX COUNTY COUNCIL

Training course

Team leader (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Use resources to implement operational and team plans.
• Use tools to organise, prioritise and allocate daily and weekly work activities.
• Able to collate and interpret data and information and create reports.
• Identify and support the development of the team through informal coaching and continuous professional development.
• Use information and problem-solving techniques to provide solutions and influence the decision-making process.
• Use digital tools for planning and project management to monitor project progress, taking corrective action to deliver against the project plan.
• Review work processes to identify opportunities to improve performance and for continuous improvement.
• Use technology and software to produce documentation, such as spreadsheets and presentation packages to communicate information.
• Manage individual or team performance by setting objectives, monitoring progress, and providing clear guidance and feedback.
• Manage others through change by identifying challenges and the activities to resolve them.
• Interpret organisational strategy and communicate how this impacts others.
• Interpret and apply regulation and legislation, share best practices, and advise stakeholders on their application.
• Communicate information through different media, such as face-to-face meetings, emails, reports, and presentations to enable key stakeholders to understand what is required.
• Collaborate with stakeholders in the organisation to ensure the delivery of operational goals.
• Manage and maintain relationships with a diverse workforce and stakeholders.
• Negotiate with and challenge stakeholders to manage change and reduce conflict.
• Interpret policy and support the delivery of equity, diversity and inclusion in the workplace and monitor their impact on their team.
• Identify future changes in the sector such as technology advances that may impact their organisation.
• Monitor the use of technology and the potential to reduce energy consumption through their optimisation in day-to-day tasks, such as reducing the use of paper and switching off items when not in use.
• Use resources to implement operational and team plans.
• Use tools to organise, prioritise and allocate daily and weekly work activities.
• Able to collate and interpret data and information and create reports.
• Identify and support the development of the team through informal coaching and continuous professional development.
• Use information and problem-solving techniques to provide solutions and influence the decision-making process.
• Use digital tools for planning and project management to monitor project progress, taking corrective action to deliver against the project plan.
• Review work processes to identify opportunities to improve performance and for continuous improvement.
• Use technology and software to produce documentation, such as spreadsheets and presentation packages to communicate information.
• Manage individual or team performance by setting objectives, monitoring progress, and providing clear guidance and feedback.
• Manage others through change by identifying challenges and the activities to resolve them.
• Interpret organisational strategy and communicate how this impacts others.
• Interpret and apply regulation and legislation, share best practices, and advise stakeholders on their application.
• Communicate information through different media, such as face-to-face meetings, emails, reports, and presentations to enable key stakeholders to understand what is required.
• Collaborate with stakeholders in the organisation to ensure the delivery of operational goals.
• Manage and maintain relationships with a diverse workforce and stakeholders.
• Negotiate with and challenge stakeholders to manage change and reduce conflict.
• Interpret policy and support the delivery of equity, diversity and inclusion in the workplace and monitor their impact on their team.
• Identify future changes in the sector such as technology advances that may impact their organisation.
• Monitor the use of technology and the potential to reduce energy consumption through their optimisation in day-to-day tasks, such as reducing the use of paper and switching off items when not in use.

Training schedule

• Comprehensive training, including in managing staff
• Opportunities for career progression
• Excellent peer and managerial support
• An attractive pension and Annual Leave package
• Level 3 Team Leader qualification, upon successful completion of the apprenticeship

Requirements

Desirable qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Team working
• Non judgemental
• Patience

Other requirements

• Please note a driving license is requirement for this role
• You will need to demonstrate your ability to meet the travel requirements of the role and the role involves working shifts between the hours of 7am and 10pm, including weekends and Bank Holidays

About this employer

East Sussex County Council is the largest employer in the county, with over 9,000 employees. ESCC offers good career progression and training opportunities in a variety of interesting and diverse roles.

Company benefits

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

After 12-month development period you will:

• Take on responsibility for the line management of a team of Support Workers/Lead Support Workers
• Oversee client review visits and monitor the progression of clients
• Upon commencement of these duties and reaching apprenticeship end point assessment your salary will increase to Single Status 8

Ask a question

The contact for this apprenticeship is:

EAST SUSSEX COUNTY COUNCIL

The reference code for this apprenticeship is VAC2000005354.

Apply now

Closes in 26 days (Sunday 11 January 2026)

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