Day Centre Support Worker Apprentice - adults with acquired brain injury

HEADWAY LUTON LTD

LUTON (LU1 2PL)

Closes on Saturday 31 January 2026

Posted on 19 December 2025

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Summary

We provide activities for our clients to help them on their road to recovery. This includes music, IT, art, physical exercise, cognitive exercises and opportunities for socialising. Our apprentice will support other staff and tutors in delivering the activities, as well as eventually plan and lead activities themselves. 

• Wage:

  £9,815 to £15,873, depending on your age

  National Minimum Wage

  Check minimum wage rates (opens in new tab)

  • Wage may be higher than the National Minimum wage dependent on experience and the right candidate.

• Training course: Adult care worker (level 2)
• Hours: Hours to be decided within our following opening times: Monday to Thursday 8am to 3:30pm Friday 8am to 1pm

  25 hours a week

• Start date:

  Saturday 28 February 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Have a morning meeting / briefing with staff to discuss the aims for the day.
• Prepare the room and activity for the morning session. 
• Support clients in getting off the buses and where needed escort clients to their allocated floors.
• Make hot and cold drinks for clients and chat with them.
• Support or run the morning activity.
• Help prepare clients' lunches where necessary and eat lunch with clients and help start conversations.
• Support clients to use the toilet where needed.
• Prepare and set up for the afternoon session.
• Run or support the afternoon session.
• Assist clients back onto the buses for their journeys home.
• Record and type notes about clients progress on the database.
• Help clean the day centre ready for the next day.
• Report any issues and concerns to senior staff/line manager.
• Maintain your learner log and complete coursework.

Where you'll work

LINK HOUSE
49-53 ALMA STREET
LUTON
LU1 2PL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ASSOCIATED NEIGHBOUR TRAINING LIMITED

Training course

Adult care worker (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Support individuals they are working with according to their personal care/support plan
• Ask for help from an appropriate person when not confident or skilled in any aspect of their role
• Provide individuals with information to enable them to have a choice about the way they are supported
• Encourage individuals to participate in the way their care and support is delivered
• Ensure the individual knows what they are agreeing to regarding the way in which they are supported
• Contribute to the on-going development of care/support plans for the individual they support
• Support individuals with cognitive, physical or sensory impairments
• Ensure dignity is at the centre of all work with the individuals they support, their families, carers and advocates
• Demonstrate all work is person centred, accommodating the individual’s needs, wishes and preferences
• Demonstrate empathy (understanding and compassion) for individuals they support
• Demonstrate courage in supporting people in ways that may challenge their personal/cultural beliefs
• Speak clearly and exhibit positive non-verbal communication to individuals, families, carers and advocates
• Use the preferred methods of communication of the individual they support according to their language, culture, sensory needs and their wishes
• Identify and take steps to reduce environmental barriers to communication
• Demonstrate they can check for understanding
• Write clearly and concisely in records and reports
• Keep information safe and confidential according to agreed ways of working
• Recognise potential signs of different forms of abuse
• Respond to concerns of abuse according to agreed ways of working
• Recognise, report and challenge unsafe practices
• Promote the health and wellbeing of the individual they support
• Move people and objects safely
• Demonstrate how to reduce the spread of infection, including use of best practice in hand hygiene
• Demonstrate the promotion of healthy eating and wellbeing by ensuring individuals have access to fluids, food and nutrition
• Demonstrate how to keep people, buildings and themselves safe and secure
• Carry out fire safety procedures when required
• Use risk assessments to support individuals safely
• Recognise symptoms of cognitive impairment, e.g. Dementia, learning disabilities and mental health
• Monitor and report changes in health and wellbeing for individuals they support
• Reflect on your own work practices
• Demonstrate the development of their own skills and knowledge, including core skills in writing, numbers and information technology
• Demonstrate their contribution to their development plan
• Demonstrate ability to work in partnership with others to support the individual
• Identify sources of support when conflicts arise with other people or organisations
• Demonstrate they can work within safe, clear professional boundaries
• Show they can access and apply additional skills required to perform the specific job role competently

Training schedule

• There will be training on the job where you will learn from senior staff.
• The apprenticeship itself will be a mixture of online and in-person learning (one-to-one with a tutor).
• Training schedule will be decided by line manager and tutor but will include reading policies, manual handling training, brain injury awareness training (run by Headway UK), writing risk assessments training and many other training opportunties throughout the year.

More training information

if you have a particular skill or interest e.g. art, music, IT we will encourage you to use these skills and interests for the benefit of the clients. 

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Confidence

Other requirements

• Enhanced DBS check is mandatory.
• Some clients require personal care (help using the toilet)
• Ability and willingness to work with disabled adults from a range of cultural, ethnic and economic backgrounds.

About this employer

• We have a day centre in Luton town centre, five days a week, and Houghton Regis on Wednesdays.
• We are a charity that supports survivors of an acquired brain injury - that is a brain injury that occured sometime in their life but not whilst in the womb.
• As well as our day centre, we have a Community Support Team who help clients with a range of personal, social, emotional and financial problems.

http://www.headwayluton.com (opens in new tab)

Company benefits

• 36 days annual leave, inclusive of Bank Holidays (pro-rata for part-time employees).
• Auto-enrolled company pensions scheme, subject to eligibility.
• Uniform provided.

After this apprenticeship

• Subject to funding, you could be employed as a permanent member of staff at Headway Luton. 
• Further qualifications can be taken.

Ask a question

The contact for this apprenticeship is:

ASSOCIATED NEIGHBOUR TRAINING LIMITED

The reference code for this apprenticeship is VAC2000005328.

Apply now

Closes on Saturday 31 January 2026