Payroll Junior Administrator Apprentice

ALDERLEY PAYROLL SERVICES LTD

Alderley Edge (SK9 7LA)

Closes on Tuesday 27 January 2026

Posted on 16 December 2025

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Summary

We are seeking a Junior Payroll Administrator to join our fast-paced payroll bureau. This is an excellent opportunity for someone looking to start a career in payroll and gain hands-on experience.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Payroll administrator (level 3)
Hours
Monday to Friday, 8:45am– 4:45pm (30-minute lunch break)

38 hours a week

Start date

Monday 2 February 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties will include but will not be limited to:

  • Learning how to process payrolls from start to finish, including setting up starters and leavers
  • Processing Attachments of Earnings (AOEs) and Direct Earnings Attachments (DEAs)
  • Handling statutory payments
  • Uploading pension contributions to the relevant provider dashboards
  • Developing a strong understanding of payroll principles and compliance

Where you'll work

Barrington House
Heyes Lane
Alderley Edge
SK9 7LA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MACCLESFIELD COLLEGE

Training course

Payroll administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Training schedule

Work based, no college attendance

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C+)
  • Maths (grade 4/C+)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Team working
  • Initiative

About this employer

Alderley Payroll Services Ltd is a specialist UK payroll bureau providing payroll and workplace pension services to a wide range of businesses. We are a growing company with a strong focus on accuracy, compliance, and client service. We offer a supportive team environment where you can learn the fundamentals of payroll and build a long-term career.

https://alderleypayrollservices.co.uk/ (opens in new tab)

Company benefits

Holiday: 5.6 weeks annual leave, plus an additional day off for your birthday

Dress code: Casual

After this apprenticeship

  • There may be a full time position available upon the successful completiton of this apprenticeship

Ask a question

The contact for this apprenticeship is:

MACCLESFIELD COLLEGE

The reference code for this apprenticeship is VAC2000005297.

Apply now

Closes on Tuesday 27 January 2026

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