Business Admin Apprentice

PRO-AD LTD

MORPETH (NE61 1DF)

Closes in 20 days (Monday 5 January 2026 at 11:59pm)

Posted on 15 December 2025


Summary

This is a great opportunity to join an expanding Morpeth business in a great, friendly working environment. Candidates must have an eye for detail, strong work ethic and commitment.

Training course
Business administrator (level 3)
Hours
Monday - Friday 9am - 5.30pm

40 hours a week

Start date

Monday 12 January 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • You will provide administration support to the Account Management team.
  • You will be responsible for processing new orders, sourcing items and preparing quotations.
  • Organising logistics.
  • Raising Quotations.
  • Organising product visuals and checking artwork proofs.
  • Providing excellent customer service and resolving queries.
  • General administration duties.

Where you'll work

CLAREMONT HOUSE
25 BULLERS GREEN
MORPETH
NE61 1DF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ZENITH TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • This is a fully work-based programme. You will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider.
  • You will be studying the L3 Business Administrator apprenticeship standard over an 18-month period.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Team working

About this employer

Here at Pro-Ad we have one passion; finding the best Promotional Products and Corporate Clothing Solutions for you. Our goal is to provide you not only with innovative and creative products but also with the right products for your specific campaign goals.

https://www.proad.co.uk/ (opens in new tab)

After this apprenticeship

  • Full time role available upon completion of apprenticeship for the right candidate.

Ask a question

The contact for this apprenticeship is:

ZENITH TRAINING LIMITED

The reference code for this apprenticeship is VAC2000005220.

Apply now

Closes in 20 days (Monday 5 January 2026 at 11:59pm)

Sign in with your GOV.UK One Login to apply.