Apprentice Office Administrator

SMART EYE SERVICES LTD

33 KING STREET (BB2 2DH)

Closes in 29 days (Wednesday 14 January 2026 at 11:59pm)

Posted on 15 December 2025

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Summary

Virtual reception role, making and answering phone calls, texts and emails, ensuring the smooth day-to-day operation of the office, managing administrative duties, supporting the team, updating filing systems and records.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
Mon- Fri 9 am-5 pm with one day at college.

37 hours a week

Start date

Friday 30 January 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support the development and implementation of administrative policies and procedures, ensuring compliance with company guidelines and regulations.
  • Handle and prioritise incoming correspondence, emails, and phone calls.
  • Working under the director and GM as an Administrative Assistant
  • Organise office equipment and supplies as required.
  • Daily emails, writing to different clients.
  • Maintain and update accurate data, records and files.
  • Support marketing campaigns and assist with material for social media.
  • Carry out any relevant and required admin duties, such as filing, scanning and photocopying.

Where you'll work

SMART EYE SERVICES LTD
SUITE 24
KINGS COURT
33 KING STREET
BB2 2DH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BLACKBURN COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Math (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Team working
  • Initiative
  • Patience

About this employer

Smart eye services is a blackburn based nationwide security service with bases also in manchester and liverpool specialising in assisting organisations to mange integrity and securtiy risks.

http://www.smarteyeservices.co.uk (opens in new tab)

After this apprenticeship

Temporary role leading to permanent position in the future at smart eye services. 

The administration role may be a gateway to further career opportunities, such as management or senior support roles.

  • Team Leader.
  • HR Support.

Ask a question

The contact for this apprenticeship is:

BLACKBURN COLLEGE

The reference code for this apprenticeship is VAC2000005139.

Apply now

Closes in 29 days (Wednesday 14 January 2026 at 11:59pm)

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