Multi-Channel Marketer Apprentice

NORWICH BUSINESS IMPROVEMENT DISTRICT LTD

Norwich (NR2 1TF)

Closes in 19 days (Monday 5 January 2026)

Posted on 16 December 2025

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Summary

Norwich BID in hiring a Level 3 Multi-Channel Marketer Apprentice. This is an excellent opportunity to kickstart your marketing career and work closely with the marketing team while gaining hands-on experience in content creation and social media management.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Multi-channel marketer (level 3)
Hours
The core working hours will be 37.5 hours per week, 9AM to 5PM, Monday to Friday.

38 hours a week

Start date

Wednesday 28 January 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

●      Assist with the scheduling, posting, and monitoring of content across VisitNorwich’s social media channels (Instagram, Facebook, LinkedIn, and TikTok)

●      Assist with the scheduling, posting, and monitoring of content across Norwich BID social channels including Norwich Wine Week, Norwich Cocktail Week, Norwich Food Week

●      Support content creation including photography, videography, editing, and copywriting for social media and blog posts

●      Help maintain and update the VisitNorwich website by uploading events, listings, and news items

●      Assist in the organisation of VisitNorwich members events, including on-the-day support (occasionally over evenings and weekends with advance warning)

●      Monitor social media trends and competitor activity to contribute fresh ideas and engagement strategies

●      Track basic analytics (e.g. social media insights, website traffic) to support reporting and decision-making

●      Provide general administrative support to the marketing team as required

Where you'll work

The Forum
Millennium Plain
Norwich
NR2 1TF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SWARM APPRENTICESHIPS C.I.C

Training course

Multi-channel marketer (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.

Training schedule

Training will be with Swarm Training, a national provider of apprenticeships throughout the UK. The successful candidate will work towards the Level 3 Multi-Channel Marketer qualification, including Functional Skills if required.

This apprenticeship will take 12-18 months to complete with assessments. The apprentice is required to complete a minimum of 6 hours per week during working hours, working towards achieving the qualification. A tutor will conduct training sessions once a month, where the apprentice will be allocated tasks to be completed during working hours.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Creative

Other requirements

Some flexibility around hours

About this employer

Since 2012, Norwich BID has worked on behalf of local businesses to deliver a varied and comprehensive programme of projects that benefit the city. The organisation is funded, managed and led by those businesses and over the past decade, has delivered work that has had a demonstrably positive impact on people who live and work in Norwich. It represents a city-wide collaboration that continues to make a difference.

Norwich BID’s vision is to drive the sustainable success of Norwich’s business community and to help position the city as one of the most sought-after in the UK. The BID operates as a not-for-profit collective of local organisations working together to deliver the changes they want to see and to support the city’s progress.

All activity and investment undertaken by the BID is carried out on behalf of local businesses to help the city thrive. The organisation delivers a wide programme of work including management of the city’s official destination marketing body, VisitNorwich, as well as Norwich’s talent-attraction and inward-investment brand, Work in Norwich.

https://norwichbid.co.uk/ (opens in new tab)

Company benefits

After successful completion, there is the potential for a permanent position depending on conditions such as performance and business situation

Hybrid working, two days of remote working per week

After this apprenticeship

After successful completion of the apprenticeship, there is the potential for a permanent position depending on conditions such as performance and business situation

Ask a question

The contact for this apprenticeship is:

SWARM APPRENTICESHIPS C.I.C

The reference code for this apprenticeship is VAC2000004814.

Apply now

Closes in 19 days (Monday 5 January 2026)

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