IT Apprentice
CHAPEL HOUSE MOTOR CO LTD
Southport (PR8 3NG)
Closes in 23 days (Sunday 4 January 2026)
Posted on 9 December 2025
Contents
Summary
We're seeking ICT Apprentices who can blend technical ability with clear communication and great customer service. This hands-on role will immerse you in IT support, networking, and system integration.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Information communications technician (level 3)
- Hours
-
Monday to Friday, shifts to be confirmed.
38 hours a week
- Start date
-
Monday 5 January 2026
- Duration
-
1 year 4 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Social Media Growth & Strategy: Develop, execute, and optimise strategies to grow our social media presence across platforms (Instagram, Facebook, TikTok, YouTube, etc.), increasing engagement, followers, and overall brand reach.
- Content Creation: Create and edit engaging visual content, including social media posts, stories, and Reels. This includes brainstorming creative ideas, shooting, and editing video content, as well as producing compelling written posts and captions.
- On-Camera Appearances: Represent Chapelhouse Group on camera, presenting products, services, and behind-the-scenes content to create a personal connection with the audience. Comfortable speaking on camera and participating in live streams or video content.
- Website Updates: Regularly update and refresh website content, ensuring that it aligns with our marketing campaigns and social media messaging. This includes adding blog posts, product updates, and promotional content to maintain a fresh, engaging user experience.
- Analytics & Reporting: Monitor social media trends, audience insights, and engagement metrics to continuously improve content strategy and identify growth opportunities. Provide regular reports on website traffic and social media performance.
- Collaboration: Work with the marketing team to ensure content aligns with brand goals and marketing initiatives. Coordinate with other departments for cross-promotions and campaigns.
- Community Engagement: Respond to comments, messages, and engage with followers in a positive and professional manner, building a loyal online community.
- Brand Awareness: Contribute to raising awareness of the Chapelhouse brand through creative and authentic social media interactions and web content.
Where you'll work
603 Liverpool Road
Ainsdale
Southport
PR8 3NG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NOWSKILLS LIMITED
Training course
Information communications technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Interpret and prioritise internal or external customer's requirements in line with organisation's policy
- Apply the appropriate tools and techniques to undertake fault finding and rectification
- apply Continuous Professional Development to support necessary business output and technical developments
- Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
- Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
- Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
- Manage and prioritise the allocated workload effectively making best use of time and resources
- Complete documentation relevant to the task and escalate where appropriate
- Install or undertake basic software upgrades,either physically or remotely
- Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
- Provide remote/F2F support to resolve customer requirements
- Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task
- Identify and scope the best solution informed by the system data associated with the task
- Test and evaluate the system's performance and compliance with customer requirements.
- Escalate non routine problems in line with procedures
- Use basic scripting to execute the relevant tasks for example PowerShell, Linux
- Carry out routine maintenance across systems, (such as IT, Communications), ensuring organisational compliance at all times
- Apply the necessary security, in line with access and/or encryption requirements
- Use a range of Cabling or Connectors equipment in line with technical requirements for example physically or remotely
- Test and evaluate network environments
- Monitor performance and usage of a network
- Deploy applications on a network
- Set up storage and data access for staff
- Apply necessary security measures, in line with access requirements to a network
- Carry out routine maintenance across network systems, ensuring organisational compliance
- Monitor network-related workloads including DNS and firewalls
- Install or undertake basic upgrades, either physically or remotely
- Establish digital communication or telecommunications systems through, for example cabling and connecting equipment.
- Identify a range of tools and or diagnostic equipment, for example, Hardware or Software components, to resolve Communications or Telecommunications requirements.
- Undertake basic telecommunications activities, in response to an allocated task, designated responsibilities, instructions or customer’s requirements.
- Use information necessary to identify operational issues and rectify or escalate accordingly in line with policy
- Interpret and prioritise internal or external customer's requirements in line with organisation's policy
- Apply the appropriate tools and techniques to undertake fault finding and rectification
- apply Continuous Professional Development to support necessary business output and technical developments
- Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
- Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
- Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
- Manage and prioritise the allocated workload effectively making best use of time and resources
- Complete documentation relevant to the task and escalate where appropriate
- Install or undertake basic software upgrades,either physically or remotely
- Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
- Provide remote/F2F support to resolve customer requirements
- Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task
Training schedule
More training information
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Customer care skills
- Problem solving skills
- Team working
- Initiative
Other requirements
Licence and be confident with basic IT tasks, including PC building, hardware setup, and general equipment configuration. Strong communication and customer-service skills are essential, along with an eagerness to learn and develop within a hands-on ICT environment.
About this employer
Chapelhouse Motor Group is a family-run business with 14 car dealerships located across the North-West of England. We are proud to be Omoda, Jaecoo, Suzuki & MG main dealers.
After this apprenticeship
The company may offer a full-time position at the end of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
NOWSKILLS LIMITED
The reference code for this apprenticeship is VAC2000004641.
Apply now
Closes in 23 days (Sunday 4 January 2026)
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