Apprentice Business Administrator
TMJ LEGAL SERVICES LIMITED
Peterlee (SR8 1BP)
Closes in 24 days (Monday 5 January 2026 at 11:59pm)
Posted on 9 December 2025
Contents
Summary
The Level 3 Business Administration apprenticeship is designed for individuals looking to start or advance their careers in business administration. It provides a blend of on-the-job training and theoretical knowledge, enabling apprentices to develop essential skills in various administrative tasks and business processes.
- Wage
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£14,133.60 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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The work pattern will be Monday to Friday, 9am – 5pm with 45 minutes for lunch = 36.25 hours per week.
36 hours a week
- Start date
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Monday 2 February 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You are expected to carry out your duties in a professional, efficient and friendly manner at all times. To provide general administration assistance where necessary including:-
- Answering incoming calls and forwarding appropriately.
- Making appointments for clients and maintaining diaries.
- Greeting clients/visitors and ensuring they are seen by the appropriate person with the minimum of delay.
- Taking cash or cheques from clients and issuing receipts.
- Managing incoming and outgoing post and faxes including scanning incoming post to members of staff.
- Assisting with photocopying and scanning.
- Typing.
- Filing.
- Keeping the reception area tidy and the information displays stocked with current leaflets.
Other responsibilities/duties
- Business Administration Apprentices are not authorised or held out to give any legal advice to clients and must not do so.
- Client confidentiality to be maintained at all times.
- Such other reasonable tasks as and when required to assist and further the business of the employer.
- Compliance with the policies, procedures and systems set out in the Quality Procedures Manual.
Where you'll work
TMJ Legal Services
14 Yoden Way
Peterlee
SR8 1BP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
EAST DURHAM COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
All training will take place in the workplace and a college tutor will visit the workplace.
Business Administrator (Level 3) apprenticeship standard.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Logical
- Initiative
About this employer
TMJ Legal Services Ltd are a regional firm of solicitors established in 1986 offering a wide range of services to private and business clients. They have offices in Hartlepool, Peterlee, Durham, and Wingate, so they are well-placed to serve clients in the North East.
The firm has been awarded the Lexcel Legal Practice Quality Mark annually since 2018. The accreditation, from The Law Society of England and Wales, recognises excellence within legal practices.
The firm has many areas of expertise, and they are an accredited member firm of the Law Society Panels for Conveyancing Quality Scheme and Personal Injury. They also have accredited experts with Resolution for family law and The Association of Lifetime Lawyers for wills and probate work.
After this apprenticeship
There may be opportunity for permanent employment once the apprenticeship is complete.
Ask a question
The contact for this apprenticeship is:
EAST DURHAM COLLEGE
The reference code for this apprenticeship is VAC2000004630.
Apply now
Closes in 24 days (Monday 5 January 2026 at 11:59pm)
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