(App809) Administration Apprentice Level 3

TOGETHER HOUSING ASSOCIATION LIMITED

West Yorkshire (HX1 2EB)

Closes tomorrow (Friday 12 December 2025)

Posted on 3 December 2025

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Summary

You’ll provide solution-focused administrative support across our delivery teams, helping us run community programmes smoothly and professionally. You’ll learn how to manage enquiries, maintain accurate records and systems, support events, prepare meeting spaces, and contribute to key reporting and compliance tasks.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.30pm.

37 hours a week

Start date

Saturday 13 December 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Offer a warm, professional welcome as the first point of contact for visitors, residents, partners, and colleagues
  • Provide high-quality administrative support, handling enquiries, managing mail, preparing meeting rooms, organising supplies, and keeping information accurate and secure
  • Support events, activities, and office operations so that everything runs smoothly
  • Uphold high standards of health and safety, safeguarding, data protection, and inclusion, helping maintain safe and welcoming community spaces.
  • Assist with financial processes such as purchasing, invoicing, petty cash, and credit card administration
  • Engage fully in your apprenticeship learning, training, and portfolio development
  • Bring curiosity, enthusiasm, and a positive attitude helping us continuously improve and achieve our shared goals

Where you'll work

Bull Green House
Bull Green
Halifax
West Yorkshire
HX1 2EB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CALDERDALE COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3 Apprenticeship Standard

Requirements

Desirable qualifications

GCSE in:

  • English (grade Grade 4 Minimum)
  • Maths (grade Grade 4 Minimum)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Team working
  • Eager to learn
  • Kind
  • Commitment

About this employer

At Newground Together, our values shape everything we do. We care deeply about the people and communities we serve. We get stuck in with energy and teamwork. We take pride in delivering a quality service to the communities we serve. We learn and grow every day. We connect people, services, and opportunities in ways that truly matter.

After this apprenticeship

  • To be discussed upon completion of apprenticeship

Ask a question

The contact for this apprenticeship is:

CALDERDALE COLLEGE

The reference code for this apprenticeship is VAC2000003734.

Apply now

Closes tomorrow (Friday 12 December 2025)

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