Business Administrator Apprentice - Security & Property Maintenance Company
CSG MANAGEMENT LTD
PRESCOT (L34 9EN)
Closes in 15 days (Monday 29 December 2025 at 11:59pm)
Posted on 2 December 2025
Contents
Summary
CSG Management Ltd is seeking an enthusiastic Business Administrator Apprentice to join their growing office team. This fast-paced, varied role involves supporting daily operations, handling client enquiries, prioritising urgent calls, and assisting with essential administrative tasks.
- Wage
-
£8,244.60 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Working 3 days per week, with the specific days to be agreed. Working hours will be between Monday–Friday, 9:00am–5:00pm with 1 hours lunch break
21 hours a week
- Start date
-
Monday 5 January 2026
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The Apprentice will gain valuable experience working in a professional office supporting both our security and property maintenance operations. This programme offers exposure to a fast-paced environment where strong communication, administrative, and organisational skills are essential.
Key Responsibilities:
- Creating and sending quotes to clients across both the security and maintenance divisions
- Answering and making phone calls, including urgent calls that require prioritising and quick action
- General office administration tasks
- Using our computer systems and digital software confidently
- Data entry and maintaining accurate records
- Organising files, emails, and documents
- Handling enquiries and passing messages to the relevant teams
- Assisting with scheduling maintenance jobs and coordinating contractors where needed
- Supporting workflow between the maintenance team and housing associations to the relevant teams
Where you'll work
KEEPERS HOUSE
SCHOOL LANE
KNOWSLEY
PRESCOT
L34 9EN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HADDON TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
All training will be provided on site during your paid working hours. Your day to day mentoring will be with your employer, and a combination of online and in person monthly sessions will be held with your Haddon Training Trainer Coach.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Adaptable
- Willingness to Learn
About this employer
CSG Management Ltd is a leading security & property maintenance company in the UK, providing licensed manned security, dog-handlers, rapid response CCTV, and alarm response services. They serve a wide range of clients, including commercial sites, residential properties, and critical infrastructure.
After this apprenticeship
Permanent position for the right person
Ask a question
The contact for this apprenticeship is:
HADDON TRAINING LIMITED
The reference code for this apprenticeship is VAC2000003237.
Apply now
Closes in 15 days (Monday 29 December 2025 at 11:59pm)
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