Business Administrator Apprentice

VICTORY DESIGN LIMITED

CHESTERFIELD (S43 4PN)

Closes on Friday 30 January 2026

Posted on 28 November 2025


Summary

An exciting opportunity has become available at Victory Design! Here you will be supporting a small team carrying out varied duties including reception cover, ordering of marketing samples, processing returns and general office support.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday- Friday, 9am- 5pm with 30 minutes lunch.

38 hours a week

Start date

Sunday 1 February 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Responsibilities:

  • Supporting the sales team 
  • Customer telephone order taking 
  • Inputting customer orders via online and email 
  • Assessing enquiries 
  • Taking card payments 
  • Liasing with customers on courier issues 
  • Arranging customer credits and returns

Where you'll work

FOREST BUILDINGS
41 CRESWELL ROAD
CLOWNE
CHESTERFIELD
S43 4PN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CHESTERFIELD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards a Level 3 Business Administration with support from your employer and the Chesterfield College Group.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Logical
  • Team working

About this employer

Victory Design is an innovative, profitable and long established company (35 years) at the leading edge of new sign making technology. Structured in three seamless divisions we are involved in the sourcing and supply of sign making materials to the trade; sourcing, supplying and adapting digital imaging equipment to the trade mainly for outdoor durable applications.

After this apprenticeship

Learning Unlimited continues to develop strong relationships with employers and we encourage any organisation considering recruiting an apprentice to support them to progress onto a higher apprenticeship level, or offer full time employment at the end of their apprenticeship.

Ask a question

The contact for this apprenticeship is:

CHESTERFIELD COLLEGE

The reference code for this apprenticeship is VAC2000002884.

Apply now

Closes on Friday 30 January 2026

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