Business Administration Apprentice
EPE REYNELL ADVERTISING LIMITED
Durham (DH7 8XL)
Closes in 17 days (Monday 8 December 2025 at 11:59pm)
Posted on 21 November 2025
Contents
Summary
As a Business Administration Apprentice at EPE Reynell, you will play an important role in supporting the smooth and efficient running of our Durham office. You’ll provide administrative support to our advertising operations team, helping to process legal and public notices for publication in newspapers and official state gazettes.
- Wage
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£15,600 a year
Check minimum wage rates (opens in new tab)
£15,600 per year £8 per hour
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, 8.30am - 4.30pm (30 minutes for lunch)
37.5 hours a week
38 hours a week
- Start date
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Monday 5 January 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As a Business Administration Apprentice, your responsibilities will include:
- Processing customer requests and preparing legal/public notice advertisements.
- Creating, checking and proofreading adverts before publication.
- Selecting suitable newspapers and media outlets for each notice.
- Communicating with customers and suppliers by phone and email.
- Contacting customers regarding outstanding invoices.
- Working with colleagues across the UK and India to support workflow.
- Handling incoming and outgoing post, including preparing mailouts.
- Managing online mailboxes and completing accurate data entry.
- Supporting general office tasks such as filing, scanning and organising documents.
- Maintaining a tidy and well-organised working environment.
Where you'll work
Whitfield House
1 Whitfield Court
Durham
DH7 8XL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DERWENTSIDE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Apprenticeship qualification is completed fully within the workplace with support from a designated.
More training information
Receive structured on-the-job training and support from experienced staff in the Durham office. Work towards a recognised Business Administration apprenticeship level 3 qualification with off-the-job training delivered by Derwentside College. Be given regular feedback and guidance to help you develop your skills, confidence and independence in the role. Gain experience using industry-specific systems, office software and communication tools.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4/C)
- Math (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
Other requirements
Those who have not achieved GCSE pass can complete their functional skills Maths & English alongside their apprenticeship programme.
About this employer
EPE Reynell is a dynamic, fast-growing advertising agency specialising in legal and public notice placement for law firms, insolvency professionals, licence holders and public authorities. Operating across multiple UK and international sites, their expert teams manage around 70,000 notices every year, working closely with local, national and overseas newspapers as well as official state gazettes. With a reputation built on precision, reliability and exceptional client service, we’re proud to be the trusted partner for organisations across a wide range of regulated sectors.
After this apprenticeship
We are looking for an apprentice with the potential to develop into a permanent and experienced member of our team. At the end of the training programme there could be the opportunity of a full-time position within the business in a variety of different roles.
Ask a question
The contact for this apprenticeship is:
DERWENTSIDE COLLEGE
The reference code for this apprenticeship is VAC2000001824.
Apply now
Closes in 17 days (Monday 8 December 2025 at 11:59pm)
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