Business Administration Apprenticeship - Gloucester

WINUSMAN CARE LTD

Gloucester (GL1 2NG)

Closes on Monday 5 January 2026

Posted on 21 November 2025


Summary

Enabling Lives are looking for a new Business Administration Apprentice! You will be studying toward your Level 3 Apprenticeship in Business Administration. Please note - You must have a driving licence & access to a vehicle due to travel requirements.

Training course
Business administrator (level 3)
Hours
Monday - Friday, 09:00 - 17:00.

38 hours a week

Start date

Monday 12 January 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a Business Administrator Apprentice, you will learn how to provide essential administrative and organisational support to help Enabling Lives deliver high-quality, person-centred care. During your apprenticeship, you will develop skills in recruitment, HR, finance, and general office administration while working as part of a friendly and supportive team.

This role is ideal for someone who is motivated, organised, eager to learn, and passionate about helping others. 

Key Responsibilities

Recruitment and Onboarding

  • Help advertise job vacancies and attract the right candidates.
  • Support with reviewing applications and scheduling interviews.
  • Assist with completing important pre-employment checks such as references, DBS checks, and right-to-work.
  • Help prepare new starter paperwork and set up profiles on digital systems.
  • Keep recruitment records up to date in line with company and CQC standards.

HR and Staff Development Support

  • Update staff records, HR databases, and personnel files.
  • Maintain the staff training matrix and help book required training.
  • Communicate with staff to remind them about training, meetings, and supervision sessions.
  • Support managers with tracking absences and updating attendance records.
  • Contribute to staff development activities, with opportunities to train as a future “Train the Trainer” if desired.

Operational and Administrative Support

  • Keep logs updated for safeguarding, incidents, complaints, and quality assurance.
  • Manage filing systems and archives to ensure information is organised and accessible.
  • Order and monitor office supplies, PPE, and other resources.
  • Help create newsletters to keep staff informed.
  • Support with diary management, arranging meetings, taking minutes, and tracking actions.
  • Suggest improvements to help make processes more efficient.

Finance and Payroll Support

  • Support payroll tasks such as collecting hours worked and tracking holidays.
  • Process staff expense paperwork.
  • Scan and organise finance documents.
  • Work with the Finance Director to ensure financial records are accurate.

Values and Behaviours

  • Compassion: Ensuring all tasks are undertaken with empathy for staff and the people we support.
  • Accountability: Owning responsibilities and delivering work to the highest standards.
  • Innovation: Continuously seeking to improve processes and introduce efficient solutions.
  • Respect: Supporting colleagues and service users in a way that promotes dignity and inclusion.
  • Collaboration: Building strong relationships across teams to achieve shared goals.

Please note: You will be required to travel to Birmingham on at least 1 occasion per week.

Where you'll work

28 Westgate Street
Gloucester
GL1 2NG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

PARAGON EDUCATION & SKILLS LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.

On completion of this 12 month apprenticeship you will have gained your Business Administration Apprenticeship Level 3 qualification.

Requirements

Essential qualifications

Other in:

Drivers Licence (grade Pass)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills

Other requirements

The closing date is guidance, if a successful candidate is found before the advertised dates, the advert will close early.

About this employer

At Enabling Lives, we believe in the potential of everyone & enable them to work towards their goals, live more independently and take control of their lives. We listen and involve each person to design, implement and evaluate their support. We work closely with the people, their families and their circle of support to achieve their goals together.

After this apprenticeship

Possibility of a full time role after the completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

PARAGON EDUCATION & SKILLS LIMITED

The reference code for this apprenticeship is VAC2000001744.

Apply now

Closes on Monday 5 January 2026

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