Apprentice Training Administrator
STONBURY LIMITED
Bedford (MK44 3BH)
Closes on Thursday 25 December 2025
Posted on 20 November 2025
Contents
Summary
We are looking for an Apprentice Training Administrator to join our People Team in Chawston. Reporting to the Training Coordinator, you will assist with the administration of booking training and ensuring compliance. You will assist with other People and Talent administration tasks where required.
- Wage
-
£21,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 8.30am to 4.30pm
40 hours a week
- Start date
-
Saturday 10 January 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Reporting to the Training Coordinator, you will assist with the administration of booking training and ensuring compliance. You will assist with other People and Talent administration tasks where required.
• With support from the Training Coordinator, become the first point of contact for all Training related enquiries to provide outstanding service to the business.
• Manage multiple email inboxes, escalating and allocating enquiries to the correct point of contact.
• Manage a RAG report, reviewing expiring training, booking courses, and ensuring attendance.
• Book initial training for all new starters.
• Process certificates, maintaining accurate records and posting qualifications to employees.
• Review existing bookings for missing certificates.
• Assist with large group bookings and research into new courses and qualifications.
• Conduct weekly reminders of upcoming training and assist with cancellations and rescheduling.
• Support the People and Talent Administrators when necessary.
• Assist with CV screening and interview booking where required.
• Undertake level 3 Business Administration Apprenticeship standard.
Where you'll work
Chawston House Chawston Lane Chawston
Bedford
MK44 3BH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BEDFORD COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Level 3 Business Administrator apprenticeship
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
Other requirements
Must be able to drive and have your own car
About this employer
We specialise in sustainable water asset management solutions, delivering exceptional value outcomes in potable water, wastewater and the environment.
Company benefits
24 days’ annual leave, rising to 25 after two years Benifex Platform - voucher schemes that run throughout the year, including the Technology Scheme, Dental Plan, and the Bike Scheme. 6% company pension contribution
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Development within our People and training team
Ask a question
The contact for this apprenticeship is:
BEDFORD COLLEGE
The reference code for this apprenticeship is VAC2000001652.
Apply now
Closes on Thursday 25 December 2025
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