Business Administration Apprenticeship

A & A CRACK & SONS LTD

NORTHAMPTON (NN4 7BE)

Closes on Tuesday 20 January 2026

Posted on 20 November 2025

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Summary

A prestigious small, family run business supplying quality leather to the wholesale market for over 38 years. As part of your role you will be processing all sales orders using our bespoke stock & inventory system (full training given) , process sample request orders, an exciting and varied role, if you are interested apply today!

• Wage:

  £15,704 a year

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday to Thursday, 8:30am - 4:30pm. Friday, 8:30am - 2:30pm.

  40 hours a week

• Start date:

  Tuesday 3 February 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Process all Sales Orders using our Bespoke Stock and Inventory System - full training given
• Arrange the carriage of all orders once ready to be shipped
• Process Sales orders generated from our website
• Process the Sample Request orders
• Manage stock and creation of colour cards
• Provide General Office Support across a busy Admin team
• Support rest of team with handling incoming telephone sales enquiries and raising Sales Orders as necessary
• Greeting visitors

Person specification:

• A strong work ethic and willingness to learn
• Good communication skills and attention to detail
• Computer literacy (Microsoft Systems)
• Can demonstrate working in a proactive manner taking initiative
• Confident and professional telephone manner
• Confident to construct a good written communication
• Reliable, proactive team player who is ready to support colleagues and take initiative

This apprenticeship is ideal for someone starting their career and looking to develop practical, hands-on skills in a supportive environment whilst gaining a Level 3 Business Administration qualification.

Where you'll work

16 PENNARD CLOSE
BRACKMILLS INDUSTRIAL ESTATE
NORTHAMPTON
NN4 7BE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

STARTING OFF LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Level 3 Business Administration 
• Remote training delivery
• Onefile
• VLE
• 6 hours of dedicated training time every week

Requirements

Essential qualifications

GCSE in:

• English (grade 4/C)
• Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative

About this employer

A small, family run business supplying quality leather to the wholesale market for over 38 years. Their busy Sales Office is supported by a warehouse holding over 1M square feet of leather. They are proud of their supportive team culture, where loyalty and hard work are recognised and rewarded. This is an exciting opportunity for a motivated individual looking to start their career in office admin.

Company benefits

Company pension scheme (after 3 months), performance-related bonus scheme (after 6-month probationary period), generous holiday allowance, full training provided, opportunities for progression.

After this apprenticeship

Possible full time permanent position upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

STARTING OFF LIMITED

The reference code for this apprenticeship is VAC2000001642.

Apply now

Closes on Tuesday 20 January 2026

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