Apprentice Business Administrator - Compassion Care

COMPASSION CARE LIMITED

NOTTINGHAM (NG12 3JG)

Closes on Monday 12 January 2026

Posted on 20 November 2025

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Summary

Compassion Care is recruiting a Business Administration Apprentice to support smooth daily operations. Duties include managing correspondence, records, and schedules while assisting with key admin tasks. We seek someone organised, proactive, and professional. Join our caring team and make a meaningful impact.

• Wage:

  £15,704 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: 9.00am - 5.00pm, can be flexible. 30 minute lunch break .

  40 hours a week

• Start date:

  Thursday 15 January 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As an apprentice business administrator, we require full support within the office environment. Due to the nature of the company, it is important that you are friendly, empathetic and can communicate well. As a CQC registered care company record keeping is vital so this will be a big part of the role.

At Compassion Care each day can look very different so you will be required to adapt quickly to change and learn how to prioritise your workload.

Some of the duties include:-

• Filing electronic and hard copy documents
• Updating the care systems with staff and client information which means handling confidential information
• Call handling, incoming and outgoing calls, including taking clear messages
• PPE/Uniform/Stationary stock checks and ordering
• Ensuring all blank documents required by the carers are fully stocked
• Monitoring our care planning systems and staff rotas

Where you'll work

COTGRAVE FUTURES
CANDLEBY LANE
COTGRAVE
NOTTINGHAM
NG12 3JG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NOTTINGHAM COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You will be required to attend the City Hub campus one Monday each month to join the other apprentices. During this session, you will receive work to complete over the month, which will then be marked with feedback provided. You will also have one-to-one reviews every 4–6 weeks via Teams, along with additional tasks set by your employer either on Teams or face to face. Review meetings with your assessor and employer will take place every 12 weeks, held either in person or via Teams.

Requirements

Essential qualifications

GCSE in:

• English (grade 9-4)
• Maths (grade 9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative

Other requirements

You must be able to travel to the work location listed from your home address in under one hour.

About this employer

Compassion Care, is a CQC regulated domiciliary care company that has been providing bespoke care services in the Rushcliffe area since 2012. Our mission is to help people to stay in their own home, giving them greater independence and personal freedom. We understand the importance of genuine care, transparency, honesty, and trustworthiness. Our team is committed to providing a supportive environment that fosters happiness and ensures that our clients receive the care they deserve.

Company benefits

Parking available. Employee Assistance Programme Blue light Card. Company Pension.

After this apprenticeship

Permanent position depending on performance and availability.

Ask a question

The contact for this apprenticeship is:

NOTTINGHAM COLLEGE

The reference code for this apprenticeship is VAC2000001611.

Apply now

Closes on Monday 12 January 2026

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