Business Administration Apprenticeship

TOTAL CONTROL PRO LIMITED

Northampton (NN1 1EW)

Closes on Monday 19 January 2026

Posted on 19 November 2025

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Summary

An exciting opportunity to be a part of a supportive team environment with clear progression opportunities available, as part of your role you will be , assisting in preparing proposals, support creation & scheduling of marketing content, generate basic sales reports, an exciting & varied role, if you are interested apply today !

• Wage:

  £15,704 a year

  Check minimum wage rates (opens in new tab)

  £15,704 to £18,000 depending on experience

• Training course: Business administrator (level 3)
• Hours: Monday to Friday, 08:30 - 17:00, with ½ hour lunch.

  40 hours a week

• Start date:

  Monday 2 February 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The duties will include:

• Maintain and update CRM records accurately and support lead management, pipeline activity, and follow‑up processes.
• Assist in preparing proposals, quotes, and onboarding documents.
• Generate basic sales reports.
• Schedule customer meetings, demos, and internal sessions and prepare agendas, documentation, and follow‑up actions.
• Manage multiple calendars and coordinate across teams.
• Support creation and scheduling of marketing content.
• Prepare contact lists and manage CRM campaign tagging and assist in tracking and reporting on marketing performance.
• Support project documentation for customer onboarding and deployment.
• Maintain project timelines and collect required customer data and communicate professionally with customers and internal teams.
• Assist with customer check‑ins and basic support interactions and maintain high standard of customer service and professionalism.
• Log feedback and escalate issues appropriately.

My client is looking for an enthusiastic, hardworking and energetic individual. The successful candidate will need to have good IT knowledge, have good communication skills and someone who has enthusiasm for learning and development. It would be nice to have someone who has an interest in technology, manufacturing, or business operations. This apprenticeship training will be supported by Starting Off on the Business Administration Level 3 qualification.  

Where you'll work

34-38 Guildhall Road
Northampton
NN1 1EW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

STARTING OFF LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Level 3 Business Administration
• Remote training delivery
• Onefile
• VLE
• 6 hours of dedicated training time every week.

Requirements

Essential qualifications

GCSE in:

• English (grade 4/C)
• Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative

About this employer

This is an exciting opportunity to be apart of a supportive team environment with clear progression opportunities available. Our client is an affordable, accessible manufacturing platform that utilises cloud technology to put you in control of your production facility, providing real-time visibility to your entire enterprise. They provide advanced planning, customer management, inventory, execution and intelligence capabilities to help their clients increase the profitability & productivity of their organisation. They are now looking for an apprentice to join their friendly team in Northampton.

Company benefits

Standard Holidays, one week closure over Christmas (two days to be put aside), Vitality Health care plan once completed probation.

After this apprenticeship

Possible full time permanent position upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

STARTING OFF LIMITED

The reference code for this apprenticeship is VAC2000001403.

Apply now

Closes on Monday 19 January 2026

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