Regulatory Compliance Apprentice
Solihull Metropolitan Borough Council
Solihull (B91 3RG)
Closes in 10 days (Monday 1 December 2025)
Posted on 19 November 2025
Contents
Summary
To provide a wide range of technical and administrative tasks to support the work of Regulatory Services with a focus on Anti-Social Behaviour (ASB). To follow appropriate and effective policy and management systems reflecting legal requirements and corporate standards, information management, health, safety and wellbeing.
- Wage
-
£24,796 a year
- Training course
- Regulatory compliance officer (level 4)
- Hours
-
Monday to Friday and occasional evening and weekends. Times t be confirmed.
37 hours a week
- Start date
-
Thursday 15 January 2026
- Duration
-
1 year 8 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Under supervision, to administer and deliver low-level interventions for a range of anti-social behaviour issues.
- Under supervision, to administer and deliver low-level interventions for a range of environmental protection issues.
- To prioritise, plan and co-ordinate your workload efficiently.
- Handle and process manual or computerised information or evidence, with care, accuracy, confidentiality and security.
- Support the work of the team.
- Using the main computer packages, Microsoft Word, Excel, PowerPoint, Outlook and Uniform.
Where you'll work
The Core Library
Homer Road
Solihull
B91 3RG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CSA (SERVICES) LTD
Training course
Regulatory compliance officer (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Work within legal and regulatory frameworks and the organisation's policies and procedures.
- Make informed assessments of the risk of a business or individual’s non-compliance.
- Use outcomes of risk assessment to guide decisions, activities and targeting of resources.
- Make proportionate and risk-based intervention choices to ensure compliance is achieved.
- Collect evidence and data related to non-compliance using available techniques, for example investigations, audits, inspections.
- Take actions to deal with non-compliance using proportionate interventions.
- Monitor progress made by businesses and individuals against assessed risks.
- Assess products and services, including any associated internal controls to ensure they meet legal, regulatory and organisational requirements.
- Use and analyse data, making decisions about the relevance, quality and accuracy to inform evidence-based and objective risk assessments.
- Take a systematic approach to data curation and apply data quality controls to ensure the correct use of data-driven findings.
- Identify patterns and trends in compliance issues.
- Promote the importance of compliance and their organisation’s role in supporting compliance.
- Build and maintain good working relationships with stakeholders and tailor their approach to the needs and circumstances of those they interact with.
- Communicate with stakeholders including businesses, individuals and regulators.
- Use digital technologies to manage, share and store information and to communicate with others.
- Follow and apply equity, diversity and inclusion rules and procedures when making evidence-based decisions and interacting with stakeholders.
- Use workload management techniques to plan, organise and prioritise own tasks and manage time effectively.
- Work within legal and regulatory frameworks and the organisation's policies and procedures.
- Make informed assessments of the risk of a business or individual’s non-compliance.
- Use outcomes of risk assessment to guide decisions, activities and targeting of resources.
- Make proportionate and risk-based intervention choices to ensure compliance is achieved.
- Collect evidence and data related to non-compliance using available techniques, for example investigations, audits, inspections.
- Take actions to deal with non-compliance using proportionate interventions.
- Monitor progress made by businesses and individuals against assessed risks.
- Assess products and services, including any associated internal controls to ensure they meet legal, regulatory and organisational requirements.
- Use and analyse data, making decisions about the relevance, quality and accuracy to inform evidence-based and objective risk assessments.
- Take a systematic approach to data curation and apply data quality controls to ensure the correct use of data-driven findings.
- Identify patterns and trends in compliance issues.
- Promote the importance of compliance and their organisation’s role in supporting compliance.
- Build and maintain good working relationships with stakeholders and tailor their approach to the needs and circumstances of those they interact with.
- Communicate with stakeholders including businesses, individuals and regulators.
- Use digital technologies to manage, share and store information and to communicate with others.
- Follow and apply equity, diversity and inclusion rules and procedures when making evidence-based decisions and interacting with stakeholders.
- Use workload management techniques to plan, organise and prioritise own tasks and manage time effectively.
Training schedule
Requirements
Essential qualifications
GCSE in:
- any (grade C/4)
- any (grade C/4)
- any (grade C/4)
- English (grade C/4)
- Maths (grade C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
Other requirements
Full driving licence and use of a vehicle.
About this employer
Here at Solihull Council we want to ensure that all our citizens have an equal chance to share in Solihull’s success. We do this by putting our customers at the heart of everything we do. We recognise that our employees are the key factor in achieving our vision. As such, we are always on the lookout for talented individuals, who want to make a real positive difference to people’s lives and can help us to continue building on our success.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
On successful completion, you will attain a level 4 qualification. You will be able to apply for opportunities as an internal candidate.
Ask a question
The contact for this apprenticeship is:
CSA (SERVICES) LTD
The reference code for this apprenticeship is VAC2000001401.
Apply now
Closes in 10 days (Monday 1 December 2025)
Sign in with your GOV.UK One Login to apply.
After signing in, you’ll apply for this apprenticeship on the company's website.