Business Admin Apprenticeship
SMART AWARDS LTD
Kenilworth (CV8 1NP)
Closes in 21 days (Friday 12 December 2025 at 11:59pm)
Posted on 20 November 2025
Contents
Summary
VQ Solutions is seeking an enthusiastic and motivated individual to join Smart Awards, a well-established End Point Assessment organisation in Kenilworth, as a Business Administration Apprentice. This role offers hands-on experience across the business while developing key skills in administration, communication, and organisational management.
- Wage
-
£14,918.80 to £24,126.96, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 08:30 - 16:30 or 09:00 - 17:00, to be confirmed.
38 hours a week
- Start date
-
Tuesday 15 December 2026
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
In this role, you will gain hands-on office experience while working towards a recognised business administration qualification. You will support the team with everyday administrative tasks such as:
- Supporting Smart Awards business with all administrative tasks
- Responding to customer enquiry calls and emails
- Maintaining records and managing filing systems
- Data entry, analysis and updating systems
- Producing accurate records and documents including: emails, letters, files, payments, reports and proposals
- Supporting the verification process across all business operations
- Supporting the certification process across awarding department
- Supporting in qualification development activities
- Supporting with maintaining all management systems
- Supporting with scheduling tasks across the EPA department
- Supporting with finance tasks across the Finance department
- Attending conferences and training events as and when necessary
- Service and support staff meetings
Where you'll work
Unit F8A Holly Farm Business Park
Honiley Road
Kenilworth
CV8 1NP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
VQ SOLUTIONS LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- You will work towards a Level 3 Business Admin Apprenticeship, delivered by VQ Solutions
- You will have a dedicated VQ Mentor and will also be supported internally by your manager
- During this apprenticeship, you will develop a portfolio, attend workshop sessions and have regular reviews
- The best part? All apprenticeship work will be completed during working hours
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Initiative
- Good time management
- Enthusiasm
- Flexibility
Other requirements
We are based in Kenilworth, so you will need your own transportation, access to good bus routes, or live nearby. However, a full driving licence and your own vehicle are preferred.
About this employer
Smart Awards operates as a National Awarding and End Point Assessment Organisation predominately dedicated to the telecommunication, construction, digital and utility sectors. We are approved by Ofqual and SQA Accreditation to offer regulated qualifications in England and Scotland and approved to deliver independent end point assessments across a number of apprenticeship standards.
After this apprenticeship
On successful completion of the apprenticeship, there is the potential to progress within the organisation.
Ask a question
The contact for this apprenticeship is:
VQ SOLUTIONS LTD
The reference code for this apprenticeship is VAC2000001206.
Apply now
Closes in 21 days (Friday 12 December 2025 at 11:59pm)
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