Change Apprentice - Birmingham

COMPASS GROUP, UK AND IRELAND LIMITED

Birmingham West Midlands (B45 9PZ)

Closes in 8 days (Sunday 30 November 2025)

Posted on 18 November 2025

Print

Contents

Summary

We’re looking for an ambitious Apprentice to join our passionate team and help us deliver exceptional experiences for the business working in Central Functions. This is a unique opportunity to gain hands-on experience while working towards a Level 6 Improvement Leader qualification—a degree-level standard.

Wage

Competitive

Competitive wage offered

Check minimum wage rates (opens in new tab)

Training course
Improvement leader (level 6)
Hours
Monday to Friday, shifts TBC.

40 hours a week

Start date

Tuesday 30 December 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Your Key Responsibilities Will Include:

  • As a Change Apprentice, you will be a key support to our Change Leads within the internal Change and Transformation team. 
  • You will be instrumental in driving successful enterprise-wide transformations and supporting our end users in adoption of new ways of working.
  • Your duties involve supporting workshops rooted in change management methodologies. 
  • You will help gather stakeholder feedback, demonstrating empathy to understand complex organisational dynamics and resistance. 
  • You will support change readiness assessments and assist in navigating our colleagues through transitions.
  • You’ll also contribute to crafting clear and inclusive communications, support training design and delivery, and help capture lessons learned through retrospectives and feedback sessions. 
  • Expect to work across varied projects, applying structure, creativity, and a people-first mindset to help embed change in meaningful ways.

Where you'll work

Parklands Court 24 Parklands
Birmingham Great Park
Rubery
Birmingham West Midlands
B45 9PZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

IODA LIMITED

Training course

Improvement leader (level 6)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Strategic deployment of continuous improvement: Contribute to the business planning cycle and lead the development of improvement strategy. Analyse current state and identify opportunities. Develop deployment plans considering key enablers. Contribute to the development of an improvement culture. Maintain engagement through effective communication
  • Business benefits: Identify, quantify and communicate financial and non-financial benefits
  • Team formation and leadership: Use appropriate tools and techniques to identify, diagnose and resolve sources of under-performance and conflict within teams
  • Capability Development: Design, source and evaluate learning interventions. Facilitate multi-functional workshops. Advise on selection of individuals for different levels of training
  • Project management: Plan and manage an improvement programme with appropriate levels of governance. Apply processes for managing a portfolio of improvement projects including reporting, escalation, audit and risk management/mitigation
  • Reviewing projects and coaching others: Provide guidance for structured project reviews. Conduct group coaching reviews. Identify, diagnose and resolve project performance issues
  • Presentation and reporting: Critique own and others’ improvement reports/presentations
  • Change management: Assess the effectiveness of change and identify opportunities to improve outcomes, guiding and supporting others to deliver results
  • Principles and methods: Clearly communicate the importance of appropriate method-selection to others, and enable the organisation to make appropriate decisions through learning and tools
  • Project selection and scoping: Establish guidelines for project identification and prioritisation. Assess effectiveness of identification and prioritisation processes and implement counter-measures to enhance outcomes. Engage leadership team to identify improvement opportunities
  • Problem definition: Promote importance of evidence-driven problem definition in everyday work
  • Voice of Customer(VOC): Coach others on the importance of understanding VOC. Identify ways that an organisation can improve customer insight through feedback loops to enable improvement activities to be focused appropriately
  • Process mapping and analysis: Apply process thinking to identify opportunities to improve business and process performance and maintain ongoing process control
  • Lean concepts and tools: Easily translate and communicate fundamental Lean concepts for application to a wide range of business functions. Assess the effectiveness of a Lean strategy and make recommendations for improving outcomes
  • Data acquisition for analysis: Assess data acquisition conducted by others in terms of tool selection and application, conclusions and recommendations
  • Statistics and graphical analysis: Assess and guide graphical and statistical analysis conducted by others in terms of tool selection and application, conclusions and recommendations. Communicate opportunities for robust application of basic data analysis methods and engage others to extend/embed the application of data-driven approaches. Investigate and evaluate measurement and analysis approaches which extend the capabilities of the organisation. Establish strategies for gathering and analysing life-cycle data
  • Process capability and performance: Make recommendations on how an organisation can drive improvement through the selection of tools and metrics for process capability analysis
  • Root cause analysis: Guide and coach others in planning to ensure efficiency of approach
  • Experimentation, optimisation and simulation: Support the building of mathematical models and exploitation of these
  • Identification & prioritisation: Develop a Creative Thinking strategy to support improvements
  • Failure Mode Avoidance: Communicate the business case, aims, methods & key tools. Identify opportunities for application within product and project life cycles including Lean Design
  • Data analysis – Statistical Process Control: Make recommendation on how an organisation can drive sustained improvement through the application of Statistical Process Control
  • Benchmarking: Develop a benchmarking strategy to support an improvement programme

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 5)
  • Maths (grade 5)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Team working
  • Creative
  • Non judgemental

Other requirements

Candidates must be aged 18+, Grade 5 or above in English and Maths

About this employer

We’re the people behind the food, hospitality and support services that power your day, make you smile and put a spring in your step. That’s just one of the reasons why we’re the UK and Ireland’s top contract catering, hospitality, and business support services provider.

After this apprenticeship

On completion of the apprenticeship the apprentice will have the opportunity to embark onto further their skills development through internal training programmes

Ask a question

The contact for this apprenticeship is:

IODA LIMITED

The reference code for this apprenticeship is VAC2000001177.

Apply now

Closes in 8 days (Sunday 30 November 2025)

Sign in with your GOV.UK One Login to apply.

After signing in, you’ll apply for this apprenticeship on the company's website.